4.3

Move-In Experience Survey (30-90 days post move-in)

632 CUSTOMER REVIEWS

  • 5 star

    59.5%

  • 4 star

    34.3%

  • 3 star

    5.7%

  • 2 star

    0.5%

  • 1 star

    0.0%

4.4

Home Quality

4.3

Overall Service

3.9

Time Taken to Correct Items

4.4

Would Recommend Builder

RECENT REVIEWS

Show All Reviews

Quail Ridge, January 2019

4

Liked Most

On the whole, the home is lovely. The floor plan is comfortable. I have a beautiful view.

Would Change

CBH Homes absolutely refused to allow ANY upgrades or improvements on this builder’s choice home. Their arrogance was diplorable! The few improvements I asked for would, in no way, have delayed the build or cost CBH an expense! The unfinished paint on the exterior body of the house became a point of contention. The painters didn’t even finish the trim color on the shutters. The edges are still not painted. The interior of the garage was still littered with debris and a bucket of drywall trash and mud when I moved in. CBH has forgotten that customer satisfaction is what made them a success. Maybe they’ve gotten too big to care?

Brinegar Prairie, January 2019

4

Liked Most

We are happy to have a home in a nice neighborhood.

Would Change

We got our pictures regularly but our home was built on the wrong lot, we moved in in November and are still having problems trying to get utilities in our name. The painting done in the home was not done very well at all, I had to redo the house. During our final walkthrough we were never given an opportunity to point out mistakes that were made to our home