We have had a positive experience thus far. We receive a lot of compliments on our home and have nothing but great things to say about Conventry Homes. There are various items that need to be addressed but that is expected with new construction and we are confident that Coventry Homes will address these items at the 3 month inspection. Overall, our position remains the same as prior to possession and we will continue to recommend Conventry Homes to friends and family.
Overall, the process from sales to construction was amazing. Our sales representatives Kang and Robert were extremely attentive to details and quick to respond to all concerns. Josh and Ben were also amazing during the entire construction process. Our main issue at this time is with Kitchen Craft and the deficiencies in our expensive, upgraded cabinetry throughout the home. A lot of deficiencies were noted in the pre possession walkthrough (missing knobs, incorrect cabinets, scratches), and we were told by the site super that Kitchen craft will reach out to remedy these. Since then we’ve noted many more deficiencies throughout, which we emailed to Coventry, and have yet to hear from them or Kitchen craft. As well, we noted many deficiencies at pre possession walk (and afterwards) with our stained maple railings (peeling) and are also waiting to hear from Coventry on this.
Almost perfect from design and quality of homes built.
I used a realtor, I think if I bought the house directly to the builder the information would have been more clear and also I would know who to reach etc. overall very happy with my experience
The pre delivery and delivery of the home with Matthew went well. Upon move in we did not have concrete poured either driveway or walkway. We were told this would begin after May long weekend. After several weeks I tried calling to follow up on this and to get a timeline as to when it would be poured. On several occasions I have left voicemails with our advisor. Not once has she returned our calls. I was forced to watch for the superintendents vehicle to be in the area and track him down in person in order to talk with anyone. This does not lead me to believe that Coventry would respond should we have issues with our home. It feels as though the deal is closed now you are on your own.
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Sales person Vanja was amazing, was a real person that cared thru the whole process. Very lucky to have him
We are very satisfied with our new home! Happy we have chosen Coventry Homes!
We did not plan to buy a new home recently but once we found our quick possession dream home we couldn’t say no! Jade our sales person was so helpful and really works with us to make everything such a great overall experience. She was always making herself available to answer any questions we may have had. It was a quick turn around from the day we put in our offer to when we moved in. Josh was amazing to work with and followed through on everything that was outstanding on our pre possession walk through by the time of possession. When looking for information about our question we had after we moved in Nicole was great to reach out to and ask anything we needed clarification of.
Move in process was smooth and each and every person we deal with was helpful, After move in and after spending almost two months in our new home , few things we disappointed with like , The walls seem to be quite thin as we can hear even small noises from other bedrooms. Additionally, the whole house vibrates when heavy vehicles pass by and even small bobcats can cause noticeable vibrations inside the house. Despite these issues, the home looks beautiful.