We had amazing experiences with both our sales area manager Sheila and home building/construction manager Troy. Sheila was professional, efficient, and thorough in her job. She was so caring. We were looking at homes virtually in another province and Sheila was miles apart from her other competitors in providing us information and moving things along. She also demonstrated so much care and compassion. Troy was very responsible, accountable, and had great attention to detail. Overall, we are very happy with our purchase and we are confident we are well taken care of.
I’m super happy with my house
Coventry has made out move from BC to a quality home in Stony Plain an amazing experience. I would definitely recommend putting them on top of your list when looking for a quality new build .
The buying experience was amazing, the sales team did an amazing job, every time I had a question, I received a quick and detailed response. There were dealys due to some repairs that needed to be done in the last minute, which I understand happens, but the house was not cleaned properly for my possession day, dirty filters and dust in lots of dust variuse places, its a huge buy for my family and the delivery process did not felt special at all, lots of the cosmetic issues that were mention during inspection of the house were not fix and it looks like the trades did not cared about the craftsmanship, unfortantly I was disappointed with construction quality controls and lack of attention to details.
Once Coventry had your money the service drops off exponentially, horrible post move in service. Amber sucks at communication. Days to get basic responses. Horrible communication on when basic items may be finished. Communication with homeowners is basically zero. There responded with no answers or non answers such as “it’s seasonal and will get done when we have a chance”. From being my trades my whole career there is always a basic timeline on finishing items. Once again horrible communication.
I had a pretty good experience with Coventry Homes and my agent. They have been very helpful through out the home buying process.
Great group of people, happy to have them set me up with my new home! Have recommended them to relatives that are in search of buying in the future!
Purchasing our first home with Coventry Homes has been an enjoyable experience. The sales team did an amazing job at making the process straightforward and easy. Any questions or concerns I had, they have been able to provide answers and solutions. I would recommend Coventry Homes to friends and family if they were looking for a new home in Edmonton.
We had the pleasure of working with Peter Battochio, our sales manager. Our experience with coventry homes was exceptional from start to finish thanks to PB and team. He went above and beyond guiding us through each step with clear communication and expert advise. We made a good choice choosing coventry.
Original sales person, Darren, was awful and discussed my financial situation with someone outside of Coventry and was my colleague. Concerns about quality of work were blown off and we have had our own trades come in and fix the work. Warranty doesn’t respond back, and when they do it’s either wait or too bad, so sad. We are ready to sell and cut our losses