Overall, the people I've dealt with from Creative Homes, from sales ,to their project managers were very good. They always kept me informed, through the whole building process. Response to any problems was very good, thus far. And I do expect that Creative Homes will continue to do that. Any problems were minor. I believe I got a good quality home, for the money.
Initially, I believed Creative Homes delivered a great overall experience and quality build. Unfortunately, after moving in and living in the home, that impression has changed significantly due to numerous issues that should not be present in a new construction home. Since moving in, I have experienced widespread drywall cracking with screws visibly pushing through the walls, doors that do not close properly, cabinet doors that are misaligned, and closet doors that have already fallen off their brackets. In addition, I currently have a leak inside one of my walls that still has not been addressed. My yard was also severely damaged by the individual who plowed the driveway before I moved in, leaving the property torn up. The upstairs shower required repair shortly after move-in, and unfortunately that has been the only issue that has been fixed so far. I have raised these concerns and expected them to be addressed as part of the responsibility that comes with building a new home. At this point, I am still waiting for many of these issues to be resolved. I am hopeful Creative Homes will take responsibility for these concerns and work with me to properly correct the outstanding issues. I would much rather update this review with a positive outcome once these matters are resolved.
We had an excellent experience with creative homes during the entire process! Would definitely recommend them to friends and family looking to build their next house!
I'm having problems with the Samsung Dishwasher, multiple visits still no resolution. I would have preferred an appliance allowance and picked out the ones I wanted instead of being forced to Samsung. I think I paid a little more for the Creative Home; however I'm happy because the quality is there.
The people of Creative Homes who we worked with were all excellent. Great experience. Great home.
From the initial conversation with Takeyah to beginning conversations with Walt or design meetings with Danielle, everything was handled with care and professionalism. Even when difficult conversations were needed, they were always handled with the homeowner in mind first. We had a great experience and appreciate everyone involved in the process.
Respondent had no comments.
Creative Homes went above and beyond. They truly care about what they do and the product that they provide. My wife and I thoroughly enjoyed working with the Creative Homes team and have told all of our friends and family if they are looking to buy or build a house that they should reach out to Creative Homes. We love our home and look forward to enjoying it for many years to come.
Respondent had no comments.
I think we had some ups and downs throughout our process, but overall turned out well.