4.4

Move-In Experience Survey (30-90 days post move-in)

185 CUSTOMER REVIEWS

  • 5 star

    70.8%

  • 4 star

    23.1%

  • 3 star

    6.1%

  • 2 star

    0.0%

  • 1 star

    0.0%

4.4

Home Quality

4.4

Overall Service

3.8

Time Taken to Correct Items

4.5

Would Recommend Builder

RECENT REVIEWS

Show All Reviews

Enchanted Hills, April 2018

4.5

Liked Most

Building a house is stressful. My builder’s representative, Gabby, was such a blessing and made this an enjoyable experience.

Would Change

I needed more time for the walk thru to totally understand and comprehend the vast amount of information- make a video so I can review it when I need to.

TDE, April 2018

5

Liked Most

Respondent had no comments.

Would Change

Your people were slow to return calls to myself and my insurance agent. My insurance agent complained that the reason he was slow to comply with Rocky Mountain Mortgage happened because Desert View would not return his phone calls. I wrote a check to Desert View for $250 earnest money and was told that it would be returned. Not only was it not returned i had to pay an additional $888.52. I was never informed of this until closing. I would have appreciated being told earlier in the process.