Respondent had no comments.
Excellent.
Pros: Communication, project manager willingness to go beyond expectations, cleanliness of job site, concerns addressed immediately, or explanation offered in a timely manner, professionalism of staff, friendliness of staff. We especially liked the weekly photo and progress updates. Cons: inflated design center pricing, lack of linen closets and medicine cabinets, unit was not securely locked when no workmen onsite, HOA's involvement in community is questionable. We are somewhat worried about the traffic on I-295 and the proximity to our home. This is especially true today, 8/16/25, since I-295 was closed yesterday due to a crash (nearby) that resulted in a tractor trailer crashing into the adjacent tree/shrubbery barrier and bursting into flames. Our settlement was pushed out a week due to the Eagle-suggested settlement agent's and the Eagle project manager's simultaneous vacations. Our house was ready but we were told it was not . This cost us additional $$ and rearrangements of our move schedule were quite difficult. The buyer has much more at stake than a vacation that can be re-booked. Additionally, the recommended settlement agent did not provide keys to our house on settlement day nor did she provide settlement paperwork on a timely basis.
We enjoyed working with Eagle homes! As with all builders there were some delays, but they did a good job of keeping us informed. The house is beautiful and comfortable. We wish we could have done some more customization of exterior finishes and colors, but they were very accommodating with customizing where they were allowed to. Overall we are pleased with our experience and would recommend them to others.
Outstanding responsiveness and timely answers to any questions. The entire process was professionally managed with plenty of time and options to make the purchase and move-in process very straightforward.
Overall it was a very pleasant experience.
Respondent had no comments.
I bought the last eagle home in this subdivision and the neighbors I talked before I bought this house had all good thing to say about Eagle. The Project Manager was super helpful to me and my daughter (she bought a eagle home too). He went over the house with me and explained in detail everything and he gave me his work number if I had any problems to call and he would fix immediately. After I moved in several of the neighbors told me the Eagle workers cleaned up each night and the Ryans workers don't, they had nails in their tires.
Overall experience was satisfactory but there was some time when I had confrontation with the realtor
Respondent had no comments.