The design of the house and community are beautiful . The people in the community are friendly. Troy, the warranty rep, seemed trustworthy. Lindsey Wright from the Design Center was very responsive and a joy to work with.
Too many days would go by for answers to questions on many occasions. Some of this review is not for my home, but for an associate who did not get timely answers at all and often the answers would change at a later time. There was no real transparency, and some of the contractors did not follow up on things EA had promised, or flat out lied about following, so made me feel like EA was being shady. I had already signed the contract when the troubles began, otherwise I likely would not have purchased.
The floor plan and the finishes
Being able to see a computer generated in color projected exterior of home. We felt we were unsure how certain colors and materials would look like.