4.2

Move-In Experience Survey (30-90 days post move-in)

130 CUSTOMER REVIEWS

  • 5 star

    52.3%

  • 4 star

    38.6%

  • 3 star

    7.8%

  • 2 star

    1.3%

  • 1 star

    0.0%

4.1

Home Quality

4.2

Overall Service

3.6

Time Taken to Correct Items

4.2

Would Recommend Builder

RECENT REVIEWS

Show All Reviews

Haddonfield, December 2019

4

Liked Most

The design of the house and community are beautiful . The people in the community are friendly. Troy, the warranty rep, seemed trustworthy. Lindsey Wright from the Design Center was very responsive and a joy to work with.

Would Change

Too many days would go by for answers to questions on many occasions. Some of this review is not for my home, but for an associate who did not get timely answers at all and often the answers would change at a later time. There was no real transparency, and some of the contractors did not follow up on things EA had promised, or flat out lied about following, so made me feel like EA was being shady. I had already signed the contract when the troubles began, otherwise I likely would not have purchased.

Haddonfield, December 2019

5

Liked Most

The floor plan and the finishes

Would Change

Being able to see a computer generated in color projected exterior of home. We felt we were unsure how certain colors and materials would look like.