Sales, structural, construction were all wonderful. Very attentive and informative. The only thing I wish was better was selections. It was ok, but options, especially paint and flooring seemed quite limited. Would have been nice to be able to do eggshell on walls vs flat paint, and flooring was really just 3 choices on brand/type before you got to color. Some selection prices were inflated from standard costs that can be found by going directly to trades/ other stores for equal or better quality products. Overall, we enjoyed the experience and Eldon did a great job. The construction is well done, we have confidence in a well built home.
My experience with Eldon was amazing! From sales we worked with Alex and I as expected he was amazing on walking us through all our options and ensuring our new home is exactly what we had been dreaming of. Reece was our PM and he was also fantastic. As PMs go, Reece was great. Constant updates, fielding our weird questions, attacking risks before they became issues and being transparent about the issues we still needed to resolve post closing. The design team ( Mallory and Sophie) was really amazing. I figured we'd take forever making our selections but they guided us through it and helped us build confidence in the choices we made. Trust me that is not an easy thing to do. We probably requested far to much information before our design appointment and without hesitation they provided us with all the information we needed. Even this being our first time working with a builder, it was outstanding. There is this stigma about building new homes and the nightmares that come along with them. Wrong colors, delayed schedules, incomplete work, poor trade work. We haven't experienced any of that and the things that do come along with buying a new build have been approached immediately. I spent my entire career in sales where you build up your product to be amazing and it never fails that delivery somehow shadows that excitement but with Eldon, I did not get that feeling. 10/10 would recommend them to anyone I meet, and I have several close friends and peers who have built with others and the list of issues is much longer and far more critical. The only negative remark I can make and I will because someone will get a laugh out of this. Is the primary bathroom door on the Lindon when you have a double sink. Needs to not open into the bathroom. It cuts the sink area away from the shower in half. Not sure what solutions there are because I am sure someone would complain about a pocket door, and no door is not an option. Thank you for the wonderful experience and changing the stigma around working with builders and buying a new build. Cheers!
Our experience was seamless - Alex is responsive and helpful. Very personable and straight forward. Understood fully what we were investing in during the buying process and the builder team inspections. The custom cutting board gift was unexpected and a lovely touch! Would absolutely recommend Eldon homes, our house has beautiful light and layout.
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This was my first time purchasing a brand new home. It was already built, so I did not take part in the design process and there were a few things I would have done differently if I had. That said, I'm very happy with my home and my experience.
We are happy with the quality of our home. We feel we got a great value for our money.
Reece is a great project manager. He helped us with several customizations. I appreciate everything Eldon has done to make this house a beautiful build. Would recommend.
Good people to work woth
Not great to be completely honest. Kept thinking it will get better with every set back. It really didn’t. We did not ask for much and have had to beg for the minimum. We are in this house a month and still waiting for repairs that were suppose to be done the week prior to closing. The list is long. It’s beyond frustrating to be old the same things over and over “that’s up to code” “file a warranty claim”. It seems like nobody cares at Eldon. When this list is complete- if it ever is, we will have to look into next steps for resolution.
Great product, great people, and a great result. Love this home, and enjoyed working with this builder. From all facets of the building process, the Eldon team were attentive, helpful, and a joy to be around. Thanks!