eQ has evolved. The design is impressive, the quality of materials not bad, workmanship excellent, and there is always someone to talk to when you have a question. Smart options excellent. They have consistent good will overall.
Each interaction with any eQ Holmes member has been informative and enjoyable. Each stage of purchasing, planning and construction were explained in detail that made me feel more comfortable in moving forward. The quality of products and services provided has made this process more enjoyable than I had expected, and at no point did I feel overwhelmed or out of touch.
Pleased overall but repairs are slow to be resolved
Respondent had no comments.
Our overall experience was positive. We enjoyed working with EQ staff to plan our new home. We had many options to choose from and were given guidance along the way to make sure our needs were all met. We are happy with the final result - plenty of space for our family and beautiful finishes throughout. EQ homes does a wonderful job of being responsive and their staff are lovely to work with.
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Respondent had no comments.
Lindsay Pasch at the Design center was absolutely amazing. Our concierge Dereck Chenoweth was very responsive, caring and friendly. Nick Karavidas provided good guidance with some construction issues we had along the way. Our disappointment is with some workmanship mainly with our basement bathroom . The wall tile was poorly executed and not measured. The toilet is not centered and the plumbing exposed. Yikes!!!! Overall experience was ok however the last few months were very stressful with our closing date being pushed off 2 months. This had a significant financial impact on the sale of our previous home. We have a hard time understanding why hardwood floor that was selected 1 year prior can suddenly be back ordered? The unfinished landscape in phase 4 should be completed by now especially with the beautiful fall weather we had. These last 5 beautiful (backing into the gulf course) lots are worth well over 1M and have these huge weed infested mount of dirt in the back.
Respondent had no comments.
Respondent had no comments.