Completely disappointing overall. Our complaints never got fixed and we just keep getting empty promises. No one seems to care. They just want your money and that’s it. I’m not sure how they’re allowed to promote that they build quality homes. Our walls were literally extremely visually crooked.
Respondent had no comments.
Mislead, given inaccurate information, low quality construction and detail work, nothing finished on time or as promised, bullied by team members. Absolutely will not recommend. Ever.
My rating for Esperanza Homes would be 0-1 overall. My experience from beginning to now has been very poor response from the company. Joseph (Tony) was the only Esperanza employee that showed any concern & made efforts to communicate regularly & take care of issues. His efforts were not supported by the company & he was limited by the quality of the contractors the company selected.
Respondent had no comments.
I feel Esperanza Homes employees that worked with me on this house really cared about how I felt and did everything they could to ensure I was happy with my new home.
Respondent had no comments.
Respondent had no comments.
Respondent had no comments.
Respondent had no comments.