ALL REVIEWS

Doon West, May 2021

4.5

Liked Most

Respondent had no comments.

Would Change

Respondent had no comments.

Doon West, April 2021

4.5

Liked Most

How kind and helpful the staff are. And the good quality of work in the home

Would Change

More communication during covid with regards to closing and removing the hard bumps underneath the laminate flooring

Doon West, April 2021

5

Liked Most

Respondent had no comments.

Would Change

Respondent had no comments.

Gallery Towns, March 2021

4

Liked Most

The people.

Would Change

Generally happy with the service

Gallery Towns, March 2021

4.5

Liked Most

Respondent had no comments.

Would Change

Respondent had no comments.

Gallery Towns, March 2021

4

Liked Most

The home looks great on the outside & finishes on the inside are the best I have seen from a new build specifically the trim, door & hardwood. Up front until you got our money things were great.

Would Change

Why can't builders use paint from a can & buy from a quality provider so the finish is not wiped off with water. Its is so disappointing that I have to repaint the whole house because of the poor paint used. After we moved in you have basically ghosted us about the things that need to be fixed. It is so simple to communicate with people and at least let them know that you are working on getting things fixed , but that is not the case. People are going to ask about the house & it is shame that we have to say "well once they got our money they have not connected with us & the whole house has to be painted".

Gallery Towns, February 2021

5

Liked Most

Prompt and professional responses

Would Change

Keep up the good work

Millhouse, February 2021

4

Liked Most

The friendly and professional service. I had quick response times with the people I worked with and got prompt responses and resolutions to my problems and concerns.

Would Change

For installs that occur after I have already selected the order such as panelling for the dish washer. I wasnt really consulted on the choice of handles and therefore had to go back and forth after the installation. I felt I should have been more involved in the process similar to when I was designing the rest of the house.

Gallery Towns, January 2021

4

Liked Most

Respondent had no comments.

Would Change

Respondent had no comments.

Millhouse, January 2021

3

Liked Most

Respondent had no comments.

Would Change

I wish I was explained that the renderings could change and the layout provided would be mirrored.

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