4.2

Move-In Experience Survey (30-90 days post move-in)

230 CUSTOMER REVIEWS

  • 5 star

    57.3%

  • 4 star

    34.7%

  • 3 star

    6.9%

  • 2 star

    1.2%

  • 1 star

    0.0%

4.3

Home Quality

4.2

Overall Service

3.4

Time Taken to Correct Items

4.2

Would Recommend Builder

RECENT REVIEWS

Show All Reviews

Preserves of Carroll Crk., August 2018

3.5

Liked Most

Pretty responsive to our communications.

Would Change

Tile for the sump went across my neighbors property line and has been causing issues with them getting their lawn finished. Also, poor drainage caused water & mud to run under the easement window and into our basement. Good thing our basement isn't finished or this would have been very upsetting.

Canyon Bay, August 2018

4.5

Liked Most

We feel like we have a beautiful, solid home that will last as long as we’d like to live there. We appreciate that granite is he does many “standard” things that are upgrades in the industry. All of the people we worked with were great, and we really felt like they cared that we were pleased with our home.

Would Change

Our backsplash looks quite messy and uneven. I would have preferred to find someone to put in our backsplash on our own if I knew it would look as sloppy as it does. We also had issues with our barn beam mantel (first being told we could put our outlet in the mantel- never happened, then it was installed incorrectly and had to be remounted and have stone replaced after it was insulated incorrectly, and to this day, the mantel was not mounted level so we have a leaning mantel, making it difficult to put any decor on it).