4.1

Move-In Experience Survey (30-90 days post move-in)

137 CUSTOMER REVIEWS

  • 5 star

    53.7%

  • 4 star

    33.5%

  • 3 star

    10.8%

  • 2 star

    1.5%

  • 1 star

    0.5%

4.1

Home Quality

4.2

Overall Service

3.8

Time Taken to Correct Items

4.5

Would Recommend Builder

RECENT REVIEWS

Show All Reviews

PB18D, April 2022

5

Liked Most

Respondent had no comments.

Would Change

Respondent had no comments.

WE10C, April 2022

4

Liked Most

I like the windows in house and faucets which are more modern and exceeded expectations. Whether they are resolving the issue or not, I have at least customer care is good at answering the phones and emails in prompt manner.

Would Change

I would recommend better design center consultants who are patient enough and true intention to help with their selections. Also after PDI no one even mentioned what was done and what was not. We have to figure out everything. If there is a better open ticket tracking where customer have access to that would be great!!