4.2

Move-In Experience Survey (30-90 days post move-in)

407 CUSTOMER REVIEWS

  • 5 star

    55.6%

  • 4 star

    34.7%

  • 3 star

    7.3%

  • 2 star

    2.0%

  • 1 star

    0.4%

4.2

Home Quality

4.1

Overall Service

3.6

Time Taken to Correct Items

4.1

Would Recommend Builder

RECENT REVIEWS

Show All Reviews

Herndon Heritage, June 2020

5

Liked Most

Great customer service

Would Change

Respondent had no comments.

Sparrows Bend, June 2020

3.5

Liked Most

We had a plumbing issue the week after closing but it was quickly handled and rectified.

Would Change

We felt completely disconnected throughout the process. The only updates provided were reactive and at our request. We love the finished product but it was exactly a yr and 3 days between the time we put money down on the lot to our closing. The home was not cleaned thoroughly before we moved in.