4.2

Move-In Experience Survey (30-90 days post move-in)

424 CUSTOMER REVIEWS

  • 5 star

    51.8%

  • 4 star

    38.6%

  • 3 star

    8.1%

  • 2 star

    1.4%

  • 1 star

    0.0%

4.2

Home Quality

4.1

Overall Service

3.5

Time Taken to Correct Items

4.2

Would Recommend Builder

RECENT REVIEWS

Show All Reviews

Sanctuary @ Hanover Reser, June 2019

3.5

Liked Most

Great area and love the house and dealing with Wink Kinney which is a great asset to your company

Would Change

I would not have settled on my home at the settlement date had I known major issues would not have been corrected in a timely manor. We are still waiting for a documented mold issue to be resolved that was discovered just before settlement along with a roof ridge vent that was never installed. We are the only home in the development without one, not right. Other issues, warped entry door in dining room leading outside. Irrigation sensor never replaced-does not work and that was verified by irrigation contractor. Drywall damage in hallway closet around panel board, never fixed. Stairs were walked on by contractor while still wet-footprints very noticeable before finish was dry. Water running off roof at dining room into screened in porch. All this was noted at our walkthrough with the the superintendent, so therefore we would not have went to settlement that day.

Winwood Oaks, June 2019

3.5

Liked Most

Respondent had no comments.

Would Change

Respondent had no comments.