Hakes was great
Ricardo was great, he’s a keeper
My overall experience was great. It was a pleasure dealing directly with Valeria. She was prompt when responding to email and text and always in communication making sure all questions and concerns were addressed. Jeremy was also very helpful and communication was flawless.
It was a great experience all around!
My wife and I built a new home with Hakes Brothers, and while the process began with significant challenges, it ultimately ended in a very positive experience. Early in the build, our project was delayed for several months due to a miscommunication and/or clerical error in which incorrect floor plans were submitted and construction began. Unfortunately, this error was not identified until we, as the homeowners, brought it to attention. This required the plans we had originally signed off on to be resubmitted and reapproved for permitting, causing additional delays that were understandably frustrating for our family. Despite this difficult start, we chose to move forward—and we are grateful that we did. Rick, our construction superintendent, stepped into our build in the middle of a complicated situation and truly worked miracles to get the project back on track without compromising quality. His professionalism, dedication, and commitment to doing things the right way restored our confidence during a time when we were seriously considering terminating the contract and seeking legal counsel. We genuinely believe he was heaven-sent. We are thankful to Rick and to every Hakes Brothers employee who supported us, listened to our concerns, and worked to make things right. In the end, we closed on a beautiful semi-custom home that we are proud of and excited to live in. While the process was not without its challenges, the way those challenges were handled made a meaningful difference, and we appreciate the effort and care shown throughout the remainder of our build.
Respondent had no comments.
My overall experience with HB has been truly amazing. And I couldn’t be more thankful for my beautiful home
Loved the experience and working with such good and responsive people.
Respondent had no comments.
The entire purchasing experience, was better than any other home that I have bought before. This was by far the easiest and most satisfying home buying experience I’ve ever had.