ALL REVIEWS

Lomas Encantadas - 2A, February 2024

5

Review of Overall Experience

Respondent had no comments.

Mountain Hawk Estates 23, February 2024

5

Review of Overall Experience

Respondent had no comments.

Garden Park 2, February 2024

4

Review of Overall Experience

The reason I gave a rating of 4 stars, is because no one is perfect, and the Hakes Brothers representatives need to get together a little more in communicating with each other including the outside help they hire to fix issues with our new home.

Valle Prado @The Trails, February 2024

5

Review of Overall Experience

Overall our experience was worthwhile. We love our home and appreciate the hard work that Valerie and Erik did for us. I want to kindly provide recommendations for Hake Brothers as a whole as far as contractors used. The products themselves are top of the line the paint, tile, lighting, etc…..though with our flooring throughout the entire house, it is uneven which is causing us issues when it comes to cleaning. Tile in the shower had to be corrected and still isn’t up to the standard we originally anticipated being that we were sold on the idea of luxury. Also, I would recommend considering a more clear chain of communication. Valerie was our main point of contact and unfortunately felt the brunt of my concerns when we weren’t being informed. Our closing date was pushed back and we found out from the mortgage lender not from the closing office. That was one of many instances that we felt out of the loop. We understood that there were no certainties in scheduling but constant changes and feeling rushed due to HB felt unacceptable. I want to emphasize that Valerie and Erik were incredible. These suggestions are for HB overall.

Melon Ridge, February 2024

5

Review of Overall Experience

Valerie, Jorge, and Marcus were so helpful throughout the entire process. They took the time to answer all of my questions and provide updates. I moved from out of state and really appreciated Val sending me progress photos. I am very happy with my home purchase and have no hesitation in recommending Hakes Brothers and this closing team.

Valle Prado @The Trails, February 2024

4

Review of Overall Experience

This is my second Hakes Brothers home in the last two years. I had a night and day difference so far with the second home. Obviously, I like the features and quality and that’s why I bought another new home with you all. The condition of the home especially the cabinets and amount of punchlist items was so much better. I’m thankful for that. I want to give a huge kudos to Jeremy and Sylvia as well as Eric from the team. They have all done a really nice job and I’m grateful for them.

Peyton Estates 7 & 8, February 2024

5

Review of Overall Experience

I have nothing but great things to say about Richie. We have dealt with him for the majority of things. He has been very responsive and very attentive to our questions and concerns. Richie took care of any issue that we brought up in a quick and timely manner and made sure we were satisfied with the results.

Garden Park 2, February 2024

5

Review of Overall Experience

From Day One, the reps have been quite responsive to questions posed to them via phone and text. They were thorogh in explaning all operations/functions associated with our purchase.

Melon Ridge, February 2024

5

Review of Overall Experience

My husband and I absolutely love our new home! You can tell Hakes Brothers have been doing this for a long time, as they’ve of all the small details that you really appreciate.

Mountain Hawk Estates 23, February 2024

4

Review of Overall Experience

The main issue we had with Hakes was the communication with the sales department. When we needed certain paperwork for the appraisal/Lender they’d take days to get back to us. Since closing needed to be done in a timely manner there were times we felt frustrated and even thought we wouldn’t make our closing deadline. There needs to be better communication between Hakes and the lender moving forward! As far as viewing the home that experience was amazing, the construction manager answered every question thoroughly and he made us feel comfortable in our new home

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