Overall Rating
4.1 / 5 from 14 surveys
Rating distribution
Based on 14 surveys
Quality of Home
3.8 / 5
Quality of Experience
4.0 / 5
Caring Displayed
4.0 / 5
Overall Responsiveness
4.1 / 5
Recent survey feedback
Show All Reviews →September 2026Nouveau
Overall Rating: 5.0 / 5
Overall very happy with my experience with impact homes, very responsive, responsibly priced, love the upgrade options. Very smooth process.
July 2026Aster
Overall Rating: 1.0 / 5
It has been almost two months since the siding first came off, and the issue is still unresolved. During this time, another piece of siding has come off, and the damage has worsened. I expected the repair to be completed much sooner. I would appreciate more timely communication and faster resolution of warranty repairs in the future.
July 2026Riverside
Overall Rating: 5.0 / 5
Respondent had no comments.
July 2026Aster
Overall Rating: 5.0 / 5
Satisfactory experience
July 2026Marquis -QUALICO
Overall Rating: 5.0 / 5
Overall I have been pleased with my experience. I genuinely don’t have much negative feedback to give.
June 2026Nouveau
Overall Rating: 1.0 / 5
Respondent had no comments.
April 2026Griesbach
Overall Rating: 4.0 / 5
Respondent had no comments.
February 2026Crystallina Nera
Overall Rating: 3.0 / 5
Not impressed.
December 2025West Secord
Overall Rating: 4.0 / 5
Having the experience of building a home with another builder before impact homes I have the experience to compare different aspects of the whole buying and building process: On a scale of 1 to 5 with 1 as the worst and 5 is the best rating, I can rate impact the following compared to my previous builder: Customer service: 4 Overall they do answer your questions/request and try to provide the best solution/response. The progress update could be better, if there are delays (what's the reason?), provide picture updates of the build (take few quick pictures from different area or angles). Pricing: 4 Price wise, they're competitive but there are better options put there for price/value. Craftsmanship: 3 Probably one of the weakest points. There are trades that are good and some others that lack skills. Failed HVAC inspections (twice), not dealing with issues in a timely causing delays in the construction, improper framing causing gaps behind cabinets, making cuts to studs to accommodate for improper alignment of plumbing, etc Features: 4 Some standard features that every other average house builder has, nothing special nothing bad. Maybe if you pay the premium you can get extra features like automated lock systems or landscaping, that would bring the price/value down though. Overall experience is good, the after possession experience is to be seen.
October 2025West Secord
Overall Rating: 5.0 / 5
Respondent had no comments.
October 2025Aster
Overall Rating: 5.0 / 5
Excellent service
August 2025West Secord
Overall Rating: 5.0 / 5
Respondent had no comments.