RECENT REVIEWS
Show All ReviewsWest Secord, December 2025
Review of Overall Experience
Having the experience of building a home with another builder before impact homes I have the experience to compare different aspects of the whole buying and building process: On a scale of 1 to 5 with 1 as the worst and 5 is the best rating, I can rate impact the following compared to my previous builder: Customer service: 4 Overall they do answer your questions/request and try to provide the best solution/response. The progress update could be better, if there are delays (what's the reason?), provide picture updates of the build (take few quick pictures from different area or angles). Pricing: 4 Price wise, they're competitive but there are better options put there for price/value. Craftsmanship: 3 Probably one of the weakest points. There are trades that are good and some others that lack skills. Failed HVAC inspections (twice), not dealing with issues in a timely causing delays in the construction, improper framing causing gaps behind cabinets, making cuts to studs to accommodate for improper alignment of plumbing, etc Features: 4 Some standard features that every other average house builder has, nothing special nothing bad. Maybe if you pay the premium you can get extra features like automated lock systems or landscaping, that would bring the price/value down though. Overall experience is good, the after possession experience is to be seen.
West Secord, October 2025
Review of Overall Experience
Respondent had no comments.
BUILDER PROFILE
Impact Homes is a Coventry Group Company, with over 60 years of combined experience, Impact Homes is a leading Alberta builder.
Serving the Greater Edmonton Area, including Fort Saskatchewan, Ardrossan, St. Albert, Spruce Grove, and surrounding communities, we offer a wide range of floor plans, styles, and features to choose from, and we can also customize our designs to suit your specific requirements. Whether you are a first-time homebuyer, or a growing family we have a laned home that suits your lifestyle and budget.
As a family owned and run business, Impact Homes is a company that cares about you and your dream home.