Respondent had no comments.
Respondent had no comments.
The initial sales meetings went well; however, once we entered the construction phase, the challenges began. The construction process felt rushed; our superintendent lacked knowledge about the home-building process, and the contractors hired for the work did not pay attention to detail. Had we not been present on the build site almost daily, many things in our home would have been done incorrectly.
The big thing that Nick the manager was very responsive to my issues big or small!
Our overall experience has been positive, with the highest level of customer service.
We’ve build 4 homes and by far this is our favorite. There isn’t anything I can say that is negative. Interra was very wonderful to work with. Lindsay at the design center was so knowledgeable and helpful. Dan was a great GC and always available for questions. If I were to build again I would in a heartbeat pick JTB/Interra again. The quality is fantastic and they even completed their he project a month ahead of schedule. Very happy with the experience and would highly recommend them.
Respondent had no comments.
Respondent had no comments.
Respondent had no comments.
The entire process has been great, everyone is responsive and helpful!