From the sales, the experience was seamless and smooth. Kudos to Mr. Allan. Then the building experience itself was not a pleasant one, too much anxiety and worry due to changes in possession dates due to the pandemic. I must say, Mr. Allan did a good job of trying to manage the situation. Design studio experience was good too. Then Perry, who was so supportive, helpful and understanding. Kudos to Perry too. Overall, the delay in possession caused a lot of issues. The home is still not complete and some outstanding items yet to be done. Some have been attended to almost immediately we moved in which is good. Some were very fast, some others yet to be done, like the outstanding cabinets. Overall, the experience is still ongoing until the home is fully completed, but so far so good for now. Also KH staff are also very responsive.
Respondent had no comments.
Respondent had no comments.
Beautiful home, the colour selection, quality and finishes were all chosen by the builder and the house looks great!
Kensington homes is a very good option and provides quality services
Respondent had no comments.
I was told that I can change the design and was even arranged a time slot with designer. But then after I signed the contract, I was told that everything was fixed and I cannot make any changes.
We love the house but just displeased with the landscaping situation and how things from the walk through have not been addressed in almost two months past possession. Not even a phone call…
We had a very pleasant experience with the company, they are great company that builds high quality homes.
Respondent had no comments.