The realtor we had was amazing . She was so helpful and always returned our emails and in a timely manner. She went above and beyond many times. The house itself has been good. The rep that we met at the house to do our final walk through was a just as good. She was so thorough in going through everything in the house. She answered all of our questions. When we moved in we found a few issues but have had multiple different trades come out to fix things.
Thank you for sharing your experience! We're thrilled to hear that our Sales Agent and Walk through Coordinator provided such excellent support. We truly appreciate your feedback and are glad you're enjoying your new home!
Kensington Homes has been very communicative and responsive during the buying, possessing, and post-possession periods. I also find that there is a desire to "make it right" versus being a stickler to technicalities.
Thank you so much for your kind words! We're truly glad to hear that you've had a positive experience throughout the entire process. We strive to be responsive and solution-focused, so it’s great to know that our commitment to “making it right” has come through! Cheers!
Very nice.
Thank you for the fantastic rating! We're thrilled to hear that you're enjoying your new home in the lovely community of Bonavista!
Thank you so much for your kind words! We're thrilled to hear that you love the layout of your home and are happy with the customer service provided by Kensington Homes. Cheers!
We had a very pleasant experience with Kensington homes, starting with Allan with viewing the show homes and putting in our offer, Allan was exceptional at providing valuable information especially as we were first time home owners, the experience at the Design center was exceptional, Franca was very helpful in providing us choices and explaining to us the difference in each product option that was available, our building supervisor Troy was also amazing, the Kensington team was overall great to work with, our home was delivered ahead of schedule and we are thoroughly satisfied.
Thank you so much for sharing your positive experience with us! We're thrilled to hear that Allan, Franca, and Troy provided you with exceptional service throughout the process. We're also delighted that your home was delivered ahead of schedule! Congratulations and cheers!
Respondent had no comments.
Thank you for completing our survey! We appreciate your positive feedback and high rating!
Excellent
Thank you for completing our survey! We're thrilled to hear that you're happy with everything. Congratulations once again on your brand-new home!
Respondent had no comments.
Thank you for sharing your experience and feedback. It will help us continue to improve and grow. We’re so happy to hear that you're enjoying your home. Thank you for choosing Kensington Homes!
I appreciate for Rene and Troy services, when problems pop up, Rene always show his patience to listen and try to help me out.But I don’t like I didn’t get my title of the house, I have to pay interest every month, it looks like I am still renting a house from the builder. I hope builder can pay the interest in future ,because it’s not my fault. I couldn’t do too much on the house, which influenced my mental health. deeply.Thanks for your attention and support.
It was a very pleasant experience working with people from kensington from the time of talking to their agents up to their construction foreman, everyone was very responsive and easy to reach when you have questions or need some clarifications.
Thank you so much for your kind words! We’re thrilled to hear that you had a pleasant experience working with our team at Kensington. We always aim to provide excellent customer service and clear communication, and it’s wonderful to know that our agents and foreman made the process easy and responsive for you.