The worst builder & loan company I have ever dealt with. Very unscrupulous “business” practices. Property was listed at $674k, but was told in order to get the 4.99% interest rate, they had to raise the price $25k to $699k. Then the loan company twisted things to put me in a bind to close by the 11 June “deadline,” which was both unnecessary & didn’t work in my favor, & ended up having to pay .25% points of $1749. Would NEVER do business with these companies again & would WARN everyone to STAY AWAY!!!
Melanie and Alicia were terrific. Marco and David have been great as well. The overall quality of the home is less than I expected. Seems like the materials used were not as high end as they seemed in the pictures. The walls seem thin and you can hear noise throughout the house regardless of where you are. The location and neighborhood couldn’t be better. The timing of the build was perfect for us…and finished quicker than we thought.
Our realtor dealt with everything and we got the concessions to close the deal within 24hrs. Joe is the reason why we could follow it through. Every home has minor issues. Joe worked with us to describe the issues in the most professional manner. His trust worthiness gave me confidence to close on the home without all the items my inspector found resolved, because Joe said they would be handled. Joe is a valuable resource and although the paint and caulking looking like it was done by a kid, Kindred looks good because Joe takes care of the customer.
Overall we were very satisfied with our experience building a home with Kindred. Jason specifically was a joy to work with and was a great partner along the way.
6-7 Windows Leaking Site Superintendent ALWAYS says what he can’t do Instead of remediating problem or issue . Laziaffair attitudes. NOT WHAT I Expected!!!
Respondent had no comments.
Everything was wonderful!!
Thank you so much for your kind words! We're thrilled to hear that everything was wonderful. Your satisfaction means the world to us!
The home design is a great fit for us. My low ratings are related Finishing details. When we visited a Kindred model home, we were Impressed with the high standards in painting, caulking and finishes of cabinets. We expected the same for our new home. Unfortunately, there are many areas in our home that need to be repainted, recaulked and finishes of cabinets have paint splattered on them. There are areas in the ceiling that need texturing and paint, doors need to be sanded and repainted. I can’t speak of the structure of the building, but so far seems to be OK . We did final walk through at that time, we had not notice some areas needed attention and most were addressed before closing. However, now that we’ve been living in our home for two weeks we have noticed many other areas that need attention or need to be redone.
Thank you for your feedback. We're delighted that you find the home design a great fit for you! However, we apologize for the issues you've experienced with the finishing details. Your satisfaction is our top priority. Please submit a warranty request through our online portal on our website, and our team will address these concerns promptly. We appreciate your patience and understanding as we work to resolve these issues.
Overall, we had a great experience! You guys were professional, quick and on top of everything!
Thank you so much for your kind words! We're thrilled to hear that you had a great experience and found our team to be professional, quick, and attentive. Your satisfaction is our top priority, and your positive feedback means a lot to us. If you need anything in the future, please don't hesitate to reach out.
Jason, Jessica and the whole team were amazing to work with.. responsive, caring, top notch service!
Thank you for your wonderful feedback! We're delighted to hear that Jason, Jessica, and the entire team provided responsive, caring, and top-notch service. Your satisfaction is very important to us, and your kind words mean a lot. If you need any further assistance, please don't hesitate to reach out.