The overall experience was positive, but obtaining my NFM gift card was quite challenging. I was assured that everything would be ready at closing, yet upon arrival, the item was unavailable, contrary to what the community manager had communicated. I had to repeatedly request updates, receiving inconsistent information each time. It took nearly two weeks to receive the card, causing an unforeseen delay in furnishing my home.
Thank you for sharing your feedback and for highlighting the positive aspects of your overall experience. We’re sorry to hear about the frustration you encountered while trying to receive your NFM gift card. That’s certainly not the experience we want for our homeowners, especially when expectations were set for it to be available at closing. We appreciate you bringing this to our attention, as your feedback helps us improve communication and processes moving forward. Congratulations on your new home, and we hope you’re now enjoying getting settled in!
Respondent had no comments.
Respondent had no comments.
Very good overall experience; professional; friendly; beautiful home
Thank you so much for your kind review! We’re thrilled to hear you had a great overall experience and found our team professional and friendly. We’re also glad you love the home. If there’s anything we can do to help as you move forward, please don’t hesitate to reach out.
It was a great experience
Thank you for the great review! We’re glad you had a positive experience and truly appreciate your feedback.
This was the first time that we ever built a home as couple. My husband and I were very pleased with the process. It went smoothly and really enjoyed the 6 months of building our perfect home!
Thank you so much for sharing your experience! We’re thrilled that your first home-building journey as a couple went smoothly and that you enjoyed the process. It was our pleasure to help you build your perfect home, and we truly appreciate your trust in us. Congratulations again, and please don’t hesitate to reach out if we can assist you in the future!
Amazing experience, if we ever decide to upgrade to a bigger home it will definitely be with Kindred.
Thank you so much for the wonderful review! We’re thrilled to hear you had an amazing experience, and we’d be honored to help you again if you ever decide to upgrade to a bigger home. We appreciate your trust in Kindred!
It went pretty straightforward. Between Chris and our realtor it stayed on track through the process.
Thank you for your review! We’re glad to hear the process went smoothly and stayed on track. Chris and your realtor do a great job keeping everything organized, and we appreciate you recognizing their efforts. If there’s anything else we can do for you in the future, please don’t hesitate to reach out.
Respondent had no comments.
Respondent had no comments.