When it comes to buying a new home there was only one issue. Getting our address recognized by the post office. How can Kindred Homes help their customers with this issue.
The house is nice and I love my home, however some of the work completed makes me question the overall quality of the house.
Thank you for your feedback — we're glad to hear that you love your home. We’re sorry to hear that some aspects of the work have raised concerns about quality. We take this seriously and would appreciate the opportunity to better understand your concerns. Please feel free to share specific issues you've noticed with our warranty department so we can look into them. Our goal is to ensure you feel confident and satisfied in your home for years to come.
Overall Good
Thank you for your feedback — we're glad to hear your overall experience has been good! We appreciate you choosing Kindred Homes to build your new home.
I have been trying to get an irrigation issue resolved (swampy areas in the backyard) since 7/22, and it is still not fixed. Neither the CM (Mike) nor the warranty representative (David) has contacted me or visited the property to assess the issue or confirm that any repairs have been completed. I contacted David for the second time this morning.
Thank you for bringing this to our attention, and we are sorry to hear about the ongoing irrigation issue in your backyard. That’s not the experience we want any of our homeowners to have. I understand your frustration, especially given the amount of time that’s passed and the lack of follow-up. We appreciate your patience. Please contact our warranty department directly at warranty@kindredhomes.com so someone from our internal team can reach out to you to assess the issue.
My experience with Kindred from start to finish was the best I feel Kindred did a good job having Christie at Westside in Midlothian she always welcome everyone with a bright smile she is very knowledgeable and courteous, she keep you informed, she treat everyone like family not a client, Cristie and Martine are the best, we're happy we purchased a home with Kindred and was able to meet some great people.
Thank you so much for your kind words and for sharing your experience! We're thrilled to hear that Christie and Martin made such a positive impact throughout your homebuying journey. At Kindred Homes, we take pride in creating not only quality homes but also lasting relationships, and it's wonderful to know you felt welcomed and supported every step of the way. We're grateful you chose Kindred and are so happy to have you as part of the community!
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Excellent job! Thank you!!
Thank you for the great feedback! We're glad to hear you’re happy with the results. It was our pleasure to be part of your home journey—thank you for choosing Kindred Homes!
It was a great experience working with the extensive team at Kindred. Everyone was welcoming, attentive and made me feel comfortable. Being a realtor myself and a homebuyer, it was refreshing to see and experience this level of detail and effort a buyer takes to ensure it’s homebuyers are satisfied with their home purchase. Without a doubt, I’ll be sharing my experiences with other realtors and potential homebuyers as well
Thank you so much for the thoughtful review! We're honored to hear that your experience with Kindred Homes stood out—especially coming from someone who understands the homebuying process so well. Our team works hard to create a welcoming and attentive experience, and it means a lot to know that was reflected in your journey. We truly appreciate your trust and support, and we’re grateful you’ll be sharing your experience with others in the real estate community!
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