4.1

Move-In Experience Survey (30-90 days post move-in)

20 CUSTOMER REVIEWS

  • 5 star

    40.6%

  • 4 star

    53.1%

  • 3 star

    6.3%

  • 2 star

    0.0%

  • 1 star

    0.0%

4.1

Home Quality

4.1

Overall Service

4

Time Taken to Correct Items

4.4

Would Recommend Builder

RECENT REVIEWS

Show All Reviews

Sunset Lane, March 2017

3.5

Liked Most

The width of the staircase from the main level going upstairs is great, I like the wider space so furniture can be easily moved in and out. The last sales representative, Daniel was very easy to talk to and helpful.

Would Change

We have a concern regarding an upgrade to the floor joists and soundproofing we purchased between the upstairs and basement suites. As the basement suite is a separate space for other people we wanted the best soundproofing available. We have been guaranteed the upgrade was completed however are very disappointed in the final outcome. Either it was installed wrong therefore voiding the desired outcome or it was not done at all. The noise level from the main floor that is heard in the basement is too high. There were three separate sales people involved in the process and our request to be notified at each stage of the construction was not shared when the next sales person was hired. We asked for the notification so we could personally see the construction at each stage to check workmanship. This was not provided and we did not get a chance to see the flooring upgrades before the drywall was installed. We still do not believe it was installed correctly because of the high noise level that transfers to the basement suite.

Fireside Town Homes, March 2017

4.5

Liked Most

the finishes.

Would Change

I wish I could change the floor plan but it was not a possibility ( I want the two bedrooms lay out and laundry up stairs but I could not change as the home was already starting the building process)