4.3

Move-In Experience Survey (30-90 days post move-in)

130 CUSTOMER REVIEWS

  • 5 star

    61.7%

  • 4 star

    30.8%

  • 3 star

    6.8%

  • 2 star

    0.8%

  • 1 star

    0.0%

4.3

Home Quality

4.3

Overall Service

3.5

Time Taken to Correct Items

4.4

Would Recommend Builder

RECENT REVIEWS

Show All Reviews

Germany Oaks, November 2017

5

Liked Most

Attention to detail

Would Change

Nothing

Copper Mill, November 2017

4

Liked Most

I truly love Level Home, everyone was awesome and tentative to our needs. I had the pleasure of working with Mr. Robert (Bob) before his passing and he was great!! I was a little worried my experience after Mr. Bob, but Alana was excellent she is truly an awesome Sales Associate. She answered and returned every call/email. She called after our purchase and was concerned as if we were the only customer. She is by far the best!!! I have referred several people to Level. We were affected by the Great flood of 2016, and Alana was right there through out the process of me be stressed out getting our previous home repaired so that we can move in our new home. It is very important to have a Sales Associate who shows concern about the customers. I had the pleasure of working with Jennifer Waguespack who was also great. I loved working with Level Homes and wouldn't choose any other builders because they are by far the Best!!!! I enjoyed and loved working with Alana, Jennifer, Todd, Rhonda, Amy and Steve along with the entire staff at the main office. My overall experience was great!! My advice to those who are looking to buid or buy a new construction home is to choose Level Homes you won't go wrong!

Would Change

I would like for them to clearly explain every detail about the plan layout and upgrades. We were looking forward to the all glass shower door that we didn't know was a upgrade and the decorative handle on the garage door that we expected but didn't have. I also thought that there would be handles on the cabinet drawers instead of a plain knob.