ALL REVIEWS

Wateridge Village@Rockcli, November 2024

5

Review of Overall Experience

Respondent had no comments.

Half Moon Bay South-008, November 2024

5

Review of Overall Experience

Everyone I worked with in this process was great. Very smooth operation.

Richmond Meadows-002, November 2024

4

Review of Overall Experience

Overall a good experience. responsive team and effort made to make things right

Richmond Meadows-002, October 2024

2

Review of Overall Experience

The people who work at Mattamy have been super helpful and supportive but we have had a lot of issues with our house and many things to fix considering it is a brand new house. Some of the workers (especially the painters) work too quickly and made a lot of mistakes that they now need to come fix.

Half Moon Bay South-008, October 2024

5

Review of Overall Experience

I wanted to express my heartfelt gratitude to the Mattamy team for their exceptional service in addressing the concerns I raised post-closure. The attention to detail and commitment to customer satisfaction truly exceeded my expectations. A special mention goes to Katie, who did a wonderful job scheduling all the necessary appointments and ensuring that everything was followed up on after the work was completed. Her professionalism, efficiency, and friendly demeanor made the entire process smooth and stress-free. Katie’s dedication to her role is evident, and she is a true asset to your team. Thank you once again for the outstanding service. It has been a pleasure working with Mattamy, and I highly recommend your services to anyone looking for a reliable and customer-focused company.

Richmond Meadows-002, October 2024

4

Review of Overall Experience

Yes I will recommend if Mattamy homes could provide value for money. The actual cost of upgrades had a very big margin with what was paid. Quality could be better for the same price

Richmond Meadows-002, October 2024

1

Review of Overall Experience

Respondent had no comments.

Half Moon Bay South-008, October 2024

3

Review of Overall Experience

Frankly, the experience was very disappointing as some of the key elements were not clearly disclosed during the purchase. For example, the interim closings were "sandwiched" in a way that made them almost invisible. In addition, the interest fees were never disclosed. What made the experience even more frustrating was the fact that our lawyer didn’t receive the interim closing documents until 5 p.m. the day before the final closing. As a result, we were surprised by the final amount (3000$ is high for most home owners) on the day of closing. On a positive note, I’d like to mention that some employees at Mattamy were outstanding: Shayla, Erin, and Sarah. I hope you take this feedback positively and improve things for future homeowners by being clearer and more transparent. Locking people into long fine print contracts doesn’t make the purchase a fair commercial experience. Thank you.

Richmond Meadows-002, October 2024

3

Review of Overall Experience

Respondent had no comments.

Richmond Meadows-002, October 2024

5

Review of Overall Experience

I had a better experience with Mattamy Homes compared to my previous builder. I find Mattamy more responsive, caring and open to suggestions, qualities which are important to a new home client.

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