Respondent had no comments.
Respondent had no comments.
Respondent had no comments.
Client facing group were kind but the rest of the experience was poor
Issues once you are in the home getting repairs done from warranty. Lack of finishing, very dirty lots with fill and garbage.
As first time homebuyers, my wife and I were pleased most by one person on the mattamy team. The builder Alex Prud’homme needs exceptional mention for going above and beyond for us and his client centric attitude, professionalism, high aptitude to his craft and responsiveness is what has made our experience unremarkably amazing, beyond what we expected. My wife being an HR officer in the Fed Gov and I being a financial management advisor with CRA who works with the Human Resources branch, we recognize what it takes for someone to be successful in a role and would like to highlight Alex’s work over and over if we could. We’d like to say a big thank you for Mattamy for connecting us with an empathetic caring and highly respectful and knowledgeable person. Thank You!
Respondent had no comments.
This is our 2nd Mattamy home. We are very happy with our new house. This Team is the Best Mattamy Team ever!
Respondent had no comments.
We had such a bad experience. Firstly our house was delayed 2 times. We were expecting things to be in better shape after getting the house late but when we got the house it looked like half of the work was still incomplete. We were upset about it and asked the builders to complete the work but they didn’t do anything. They ignored half of our things. Our built-in microwave is still not done and it’s been 2 months already since we moved in. also our new FAN had a weird voice, our AC is leaking due to which we have so much water in the basement when we told them about the AC issue they were like it going to take up to 1 month to get fixed, also our garage door was not installed properly for which we had to wait more than a month to get fixed. Our whole house has so many problems. It doesn’t look like a new house at all. Now they will just repair these things although they shouldn’t be repaired because we paid for brand new things, not for the repaired things and God knows how much time they will take because they don’t even properly respond to us. This is the first home I bought and I have spent my everything on it and in the end, I only got disappointment. Every day we find a new problem in our house. The quality is so bad. Looks like the paint needs more coating on the walls and ceiling. The finishing is not done properly. The exterior has also so many problems. I need the things to be fixed ASAP as we have paid for them. Please don’t give us a more hard time. We have already waited too long for it..