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Very good!
The process was very smooth and overall very clear. Builders Maw with the help of Dave went above and beyond in helping our home setup with small custom installations. Would highly recommend.
So far my experience with Mattamy Homes and their staff has been excellent. The workers are extremely friendly and the response time on deficiency issues has been prompt and repaired accordingly. I would have no issues recommending Mattamy to new home buyers.
It was great experience to moved in to Mattamy's Richmond Meadow area. They handover the home on time. Project builder Mr. Jonathon is always very supportive and response to any query ASAP. Hope our future experience will be the same.
Respondent had no comments.
A special mention goes to Musa from Mattamy, who has been an absolute pleasure to work with throughout our entire homeownership journey. From the very beginning, Musa has shown exceptional dedication in addressing every concern we’ve raised—big or small—with remarkable efficiency, professionalism, and care. His quick response times, approachable nature, and willingness to go the extra mile have made the process of resolving home-related issues significantly less stressful. Whether it was a minor adjustment or a larger fix, Musa ensured everything was handled thoroughly and with a smile. Even now, he continues to support us as new items arise, showing a genuine commitment to customer satisfaction. We’re incredibly grateful for his help and can’t thank him enough for his continued support.
Everything has been wonderful. Both warrenty and construction have been friendly and professional and have made sure to check in to ensure everything is going well. Since moving in, there have been no major concerns regarding quality, and minor marks and other touch ups are being handled by the warrenty team, who have already been in contact and are working to fix the requested items well before the 40 day Tarion form is to be submitted. Rather impressed with the quality of sound isolation both in between units and outside. Not only have I barely heard anything from the neighbors, but I hardly notice any noice from construction outside the unit - which is really appreciated given I'm sleeping most of the day due to shift work. Updates from Mattamy regarding ongoing construction in the community or other news regarding the units have been frequent and disruptions are made note of well in advance to give us plenty of time to prepare. If I were to provide constructive feedback for improvement, the biggest thing I can think of would be that the doors needed to be left open a little longer when they were originally painted to dry. Small amounts of flaking along the edges of the doors noted on several of the doors after moving. These are minor however, and it is already been made note of for repair by warrenty.
Overall I am satisfied, my concern is after receiving the keys for my condo I am renter for an identified time instead the ownership should have been transferred as the same time or the rent could have been part of the mortgage.
Respondent had no comments.