Respondent had no comments.
Respondent had no comments.
Overall, an excellent experience. No pressure sales, Easy closing, Excellent follow-up and explanations of our new home
The project manager at Maxwell Commons, Eric, is the only person who deserves 5 stars. He goes above and beyond. He is the only Meritage employee I would say deserves the 5-star. I truly enjoyed working with him. I would like to formally express my disappointment regarding a serious issue that has come to light in the Maxwell Commons community. When I purchased my home here, it was never disclosed that a significant number of homes, now at least ten properties, would be converted into rentals, with the possibility of more in the future. This situation is already hurting our neighborhood. Recently, I had a family interested in purchasing a home here. After noticing the large number of rental signs posted throughout the community, they immediately lost interest and decided against moving forward. This is just one example of how rental saturation is deterring buyers and damaging our property values. In addition to the financial impact, the sheer number of rental signs scattered across the community creates a tacky and transient appearance. This undermines the very sense of stability, pride, and long-term investment that homeownership communities are meant to provide. As a homeowner, I am extremely frustrated that this was never disclosed before my purchase. Transparency is critical in real estate, and failing to inform buyers about the prevalence of rentals is misleading and unacceptable. I am requesting an immediate explanation of how this situation developed, what steps will be taken to address it, and what protections will be put in place to prevent further erosion of our community’s integrity and property values.
Overall, the house is nice and is a good quality product. After spending some time actually living in it, however, there are numerous details that stick out as sloppy. Not noticeable up front when just walking through, but smaller details such as uneven drywall, incorrectly cut granite, and severely mis cut trim. Our PM is nice and has been helpful, but we do feel like after the last walkthrough prior to closing they just want you to sign the dotted line and be done. We could not check that the line items were finished and the PM’s boss was extremely unprofessional via email. Line items had not been taken care of prior to closing as we were told, but thankfully DJ got it taken care of at the welcome home. Our grantite countertop in the kitchen is off by 0.5 inches- not sure how that is not caught. But overall, besides some hiccups we are pleased with the house as of now.
Our overall experience has been good. We value your team. Admittedly, we were disappointed about pockets of dead sod and wilted bushes in our front yard upon moving in that Meritage was unwilling to replace. Additionally, our stairwell platform has excessive squeaking due to a subfloor matter or lack of appropriate fasteners. It is our desire Meritage address the subfloor concern. Other than these, we are truly pleased with the Meritage experience. We really enjoyed working with Kurt and Landon.
Respondent had no comments.
Our overall experience was great, from day one everything was very easy and very clear. Cristino has been Great and very helpful. Every question we have had and any concerns he has answered and handled every time.
It has been a new but awesome experience and everyone has been amazing.
Respondent had no comments.