ALL REVIEWS

Crescent Lakes Reserve 50s LN, March 2024

4

Review of Overall Experience

Not happy with the mortgage people or the cabinet people but Kevin and Helder have been outstanding. They both went above and beyond to address problems .

Edgewater Pointe TH(Willoughb), March 2024

5

Review of Overall Experience

Respondent had no comments.

Crescent Lakes Reserve 50s LN, March 2024

4

Review of Overall Experience

I do like how efficient the home seems to be but the quality of workmanship from contractors seems to be about the worst I have seen on fit and finish, and the attention to detail from many of them. It was ok to come back and try to fix things instead of doing it correct the first time.

Crescent Lakes Premier 40s LN, March 2024

3

Review of Overall Experience

Positives: Problems with home were dealt with quickly, Brad the construction manager was very responsive, salespeople were helpful and responsive Negatives: Drainage issues in side yard, delays in closing, salesperson left during closing process and we were not notified

Crescent Lakes Signature 60sLN, March 2024

5

Review of Overall Experience

Respondent had no comments.

Crescent Lakes Premier 40s LN, March 2024

5

Review of Overall Experience

I cannot speak highly enough of Brad's exceptional work as our construction manager for our new home. From the moment we met him, Brad's professionalism, expertise, and dedication were evident. Throughout the entire move in process, Brad's attention to detail and commitment to quality were truly remarkable. Brad's communication skills were outstanding; he kept us informed every step of the way, ensuring that we were always aware of the progress and any potential issues. His proactive approach and ability to anticipate and address potential challenges before they became problems were truly impressive. Brad's passion for his work was evident in everything he did, from coordinating subcontractors to ensuring that every aspect of the construction was completed to the highest standards. His knowledge of construction techniques and materials was extensive, and he was always willing to take the time to explain things to us and answer any questions we had. Thanks to Brad's hard work and dedication, our new home was completed on time and exceeded all of our expectations. We are incredibly grateful to have had Brad as our construction manager and would highly recommend him and Meritage Homes to anyone looking for a professional, knowledgeable, and dedicated staff .

Brystol @ Wylder 60s LN, March 2024

4

Review of Overall Experience

It is difficult to answer the above questions and the questions on the next page due to the initial experience we had with the sales Rep Bruno, who was extremely rude, tried to sell the house out from under us after we provided a down payment on a holiday weekend, She was abrupt, sarcastic, and did not provide any information about the buying process. We almost pulled out of the deal because of her. The construction manager, Ed, however, has been wonderful, responsive, knowlegable about construction and informed us and assisted us in how to proceed with warrantee issues with subcontractors and vendors. You need to separate the sales from the construction team to answer these questions responsively. If it were my business I would fire Bruno tomorrow

Crescent Lakes Reserve 50s LN, March 2024

3

Review of Overall Experience

We had to pay outside contractors to come into our home to address the several issues from our punch list due to the unresponsiveness of this homebuilder. We also had our washer and dryer supposedly stolen prior to our move in. The landscaping is bad news. No gutters or downspouts on our house. We had to purchase that as well. On our last visit to the sales office over 3 weeks ago, we were told the project manager was lining up everyone’s lists and they were drilling down on that. The closet in our master bedroom were not drilled into the studs therefore our 2nd day in the home the shelving collapsed. And the shower door in the master bathroom leaks. Shall I go on?

Crescent Lakes Premier 40s LN, March 2024

3

Review of Overall Experience

It shows it’s a fast build. Attention to details in the build itself are missing

Crescent Lakes Premier 40s LN, March 2024

5

Review of Overall Experience

Jeff, the sales person, was amazing! Brad responded immediately and took care of everything. I can't recommend those 2 guys enough.

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