Looking forward to amenities
From the moment we entered the model home, Mr. Jeremy provided an outstanding customer service experience. He took the time to conduct a thorough tour, meticulously explaining the various features of the home while presenting several tailored options that aligned with our needs as a family of five. Furthermore, Mr. Jeremy's follow-up process was exemplary, ensuring that we received comprehensive information at each stage of our decision-making process. His professionalism and dedication to meeting our expectations were evident throughout our interactions. Collaborating with Mr. Jeremy was a genuinely positive experience, and we appreciate the support he offered during this important phase. Great Job, Jeremy! Furthermore, collaborating with Alex, our Construction Manager, has been a highly rewarding experience. From the beginning, Mr. Alex conducted both of our walk-throughs with considerable skill and attention to detail. He demonstrated a commendable ability to actively listen to our concerns and made it a priority to address every issue we raised, regardless of its scale. Throughout the initial month of our engagement, Mr. Alex exhibited exceptional responsiveness to any matter that arose. He took prompt action to resolve all issues, providing effective solutions that reflected his commitment to our project’s success. His clear and timely communication significantly contributed to the efficiency of the process. Additionally, Mr. Alex possesses an impressive follow-through mechanism that has proven to be invaluable during our collaboration. He not only addresses our concerns but also consistently ensures that the project is completed to our satisfaction. This level of dedication has fostered trust and confidence in his leadership, ensuring that the outcomes meet our expectations. Mr. Alex's professionalism and meticulous attention to detail have substantially enhanced our overall experience in the construction process and as a new homeowner. Thank you, Alex!
As a first time home owner, I was very delighted and pleased to come across meritage homes. From the best to just see the different models of home to picking one and working with the contractor it’s been the smoothest experience. Everyone was very helpful and knowledgeable in any questions or concerns I had.
Graig has seriously been the best! He has helped us since day one, went through the entire house with us, continued to check in on us, and made our move into our first home very smooth. 100000% recommend Merritage homes and 100000% recommend Graig. Amazing guy and very genuine.
Good Morning, for the most part I'm Happy with the house, though when I went to purchase the house I made a offer of 270,000 and my offer was denied. the sale person called her Manager he said No. I was told that to keep the value of the community it could not be accepted, But Now I receive email for the same house for 276,000 this is not what i was told, this make feel i did not get the best price for the house I bought. Not Happy
I loved the place
When I purchased my home, the inspection report pointed out several items that needed repair. Alex was amazing — he got everything fixed on time and handled it all efficiently. He’s very friendly, responsible, and takes his work seriously. I really appreciated his help throughout the process!
Once we got the process started the people who we worked with were nothing but nice and quick to help us get things done. Meritage seems like the are working toward trying to help working class people get into nice new home. We are happy with our home and the community that we live in.
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