4.6

Move-In Experience Survey (30-90 days post move-in)

71 CUSTOMER REVIEWS

  • 5 star

    79.5%

  • 4 star

    16.9%

  • 3 star

    3.6%

  • 2 star

    0.0%

  • 1 star

    0.0%

4.5

Home Quality

4.6

Overall Service

4.2

Time Taken to Correct Items

4.8

Would Recommend Builder

RECENT REVIEWS

Show All Reviews

Orchards at Browns Bridge, December 2018

4.5

Liked Most

Everyone was responsive, and overall the construction process was great.

Would Change

I wish I had more access to the options available and that I was given more guidance on what popular changes people make. I feel that there are many small things that many people are willing to pay for if given the option. One small item for example was my basement storage extra door. It slipped my mind completely until the house was framed, but it was an obvious addition that needed to be done. Some guidance along the way for these smaller items would have been appreciated. I also wish I had more input on the driveway design. Mitchell and Best is a smaller builder in the area, and these types of things are what will separate Mitchell and Best from NVhomes, toll brothers, craftmark, etc.

WESTVIEW SOUTH, December 2018

4.5

Liked Most

Greg Mitchell is the best ever!!!! He has gone above and beyond in everything he has provided and done for us during this process!!!

Would Change

I wish our salesman would have been more honest about the cost of finishing the bedroom and bathroom in the basement.