4.5

Move-In Experience Survey (30-90 days post move-in)

16 CUSTOMER REVIEWS

  • 5 star

    78.9%

  • 4 star

    15.8%

  • 3 star

    5.3%

  • 2 star

    0.0%

  • 1 star

    0.0%

4.5

Home Quality

4.4

Overall Service

4.1

Time Taken to Correct Items

4.6

Would Recommend Builder

RECENT REVIEWS

Show All Reviews

Mitchell Best Next Door, October 2020

5

Liked Most

Quality of construction

Would Change

Respondent had no comments.

Mitchell Best Next Door, September 2020

4

Liked Most

We love our house! While there were frustrations with the selection process, Mike made up for that in spades with the actual construction. He was responsive, helpful, and knowledgeable.

Would Change

We had to do make a lot of our selections through NSO because M&B’s selections were outdated (especially lighting). The frustrating thing with that is that now they aren’t warrantied. They tried to set up a relationship with Ferguson that would have fixed that issue, but that fell through because the sub was unwilling to work with Ferguson.

BUILDER PROFILE

Mitchell & Best Homes
1686 E. GUDE DRIVE
Rockville, MD
20850
(301) 854-0205

Awards

16th Annual Avid Gold Award - Northeast Small Volume
15th Annual Avid Diamond Award - Small Volume - Best Customer Experience in US
Winner of the 2017 Avid Gold Award™ - US Northeast Small Volume
Winner of the 2016 Avid Cup™ The Best Home Building Experience in North America
Proud recipient of the Best of Houzz 2016 Design award
Proud recipient of the Best of Houzz 2015 Design award
Best of Houzz Design 2015
"Builder Of The Year" 16 times by the Maryland National Capital Building industry Association (MNCBA)
The Environmental Developer Award
The Smart Growth Award
Over 60 Monument Awards including the Best of Show & Lifetime Achievement Awards
The City of Rockville Historic Preservation Award
PRO’s Award for Outstanding Performance in Project Supervision or Customer Care