The house appear to be well built, but tge down side is the basement head room. Am not sure if 8 head room is still used for basements.
To be brutally honest. I am happy with the overall package of my purchase. There was a balance between affordability and quality that I believe was met. Where I do have issues, is the small things. I shouldn’t have to take possession of a home with all my lights being crooked in the kitchen. Or corners cut in carpet, where if I walk up I can feel it short in the corners/edges. Lastly, the biggest was the dirty f****** house on possession. These things build up and make it hard for me to recommend pacesetter because it just feels lazy. I genuinely believe the bonuses given to meet December deadlines are a negative not a positive.
Thank you for sharing your feedback with us. We are saddened to hear there may be some deficiencies in your home. Please know that Pacesetter Homes stands behind every home we build. Please submit a warranty ticket so our warranty partners can address any warrantable concerns with you.
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Thank you for taking the time to complete the survey. We are pleased to hear you are happy with the product and service Pacesetter Homes provided. We do have a customer referral program you can benefit from, please reach out to your sales team for more information.
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Bad experience with them . I am not recommend them, better another builder. They are so expensive for cheap quality. my home is on regular lot but I don't have a windows on my kids living room upstairs everything is an upgrade with them windows too. My kids can't stay on that living room . Always in their bedroom. That is very bad....
Thank you for taking the time to share your feedback. We are disappointed to hear that our home did not meet your expectations. We stand behind every home we build, ensuring each home meets or exceeds the Alberta Building Code and we will be here to address any warrantable items that do arise. Edmonton has a variety of lot types that our homes are pre-designed for, some of which don't allow side windows. The ability to add a window is impacted by lot type, community architectural requirements and stage of construction at time of request. Our floorplans are available on our website, reviewed in detail at time of purchase and we aim to accommodate requested options and additions whenever possible.
The Area Manager from Marquis who’s name is Jody is fantastic. He was able to help us with the process. While Connie, from Service Q, was able to explain to us everything about warranties. Overall, Me and Wife liked what Pacesetter Homes did for us. Kudos to them.
Thank you for completing the survey and sharing your feedback. We are delighted to hear that you are pleased with your home and had a great experience with Jody and Connie. We would love for you to participate in our customer loyalty referral program, please reach out to Jody for the details.
Overall Pacesetter was great to work with just waiting on some blinds that were missing then wrong one installed. Haven’t heard back from them
Thank you for completing the survey and sharing your feedback. We are glad to hear about your positive experience and apologize for the delay on the blinds. Pacesetter Homes stands behind every home we build and our warranty service provider is available for any warrantable items that do arise, including delayed items such as blinds.
Over priced and cheaply built
Thank you for taking the time to complete the survey. We are saddened to hear that we did not meet your expectations. Pacesetter Homes uses quality trades, and materials and our homes meet or exceed Alberta building code. We make every effort to ensure our client's homes are completed to the highest quality. Pacesetter Homes stands behind every home we build. Should issues arise, our warranty partners will address any warrantable concerns.
Pleasant experience. Karen was extremely helpful in supporting us to find the home that was right for us. We were first time homebuyers and feel like we missed some opportunities not knowing the right questions to ask.
Thank you for taking the time to complete the survey and congratulations on purchasing your first home! We are pleased to hear that you had a wonderful experience with Karen and that she was able to support you in your decision making. We would love for you to participate in our customer loyalty/referral program. Please reach out to Karen for more information.