Very poor sales and accounting service response
Thank you for completing the survey. We are saddened to hear sales and accounting did not meet your expectations. We will go through your survey in detail to determine any areas for improvement.
Great experience with our sales person Andrey. He was always very responsive and extremely helpful with answering all of our questions.
Thank you for completing the survey. We agree, Andrey is awesome, and we are lucky to have him. We will go through your survey in detail to determine where there may be opportunities to improve. We hope you enjoy your home for many years.
amazing experince, prompt responses for any queries
Thank you for completing the survey. We are delighted you are so happy with the product and service Pacesetter Homes has provided. We do have an excellent referral program. Your area sales manager will have all the details about that program for you. We hope you enjoy your home for many years.
Pacesetter is a joke of a home builder. They nickel and dime their buyers, charging extra for everything under the sun and then are unresponsive where there’s issues and concerns. Have heard the foreman arguing with contractors when they refuse to cut corners (he quickly started his truck when he saw me to try to prevent me from hearing). My parking pad is poured wrong and they are refusing to answer questions and avoiding any accountability. I’ve been in my house for two months and the siding is literally falling off my house, carpet is loose on the stairs, doors aren’t closing properly, cabinets aren’t closing, and the more I’m here the more their terrible workmanship is evident. I’ve been promised things will be done “next week” for two months now, and nothing. Everything has been terrible from top to bottom.
Thank you for completing the survey and for providing the feedback you have. Pacesetter stands behind every home we build and will be here to address any warrantable items that may arise for you. Please ensure you submit your warranty tickets within your home portal. In the event you need assistance with the portal, please reach out to us.
Fantastic
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