Very responsive and quality home
Our experience with Providence Homes has been incredible from the very first moment, when we started visiting the model homes. The entire process was transparent, high-quality, and professional. Providence Homes was recommended by a member of our family, and from now on, it will also be our recommendation. We are very satisfied with the value and quality of our new home.
Respondent had no comments.
My very first home buying experience on my own so I don't have much comparison but everything went smoothly and as planned. I purchased the model home, it was fully finished and fully furnished so I can't answer to questions about the construction process or the upgrades and/or selections. But the quality is excellent, the home is comfortable and feels very solid and well built. I love the energy star features and I especially love the follow up warrantee orientation. They were/are very thorough and very responsive.
I am happy with my location. Issues were not addressed properly. The design process was horrible. Wasn't shown alternative options, that I would probably have wanted, the finishing on my island. Ended up with a wrap, which I would have preferred cabinet boards. That is just one example. My granite was a fiasco. Someone should have called me when you couldn't get the correct model on my contract. Same with the vent. The communication with the people ordering my product was nil. I get the sense Providence just wanted it done. Things pending from before closing are not being addressed in a timely manner. I could go on, but I get the sense the no-one is listening anyway.
Respondent had no comments.
Great Experience, knowledgeable, and easy to work with.
Since home had been constructed a yr prior to me buying it, everything was ready for move in. I love the quality of the house and all the upgrades that had been put in it. Wouldn't change a thing!
Over all, our experience with Providence has been excellent. Not only during the build but afterward following up on warranty and punch list items.
Overall great homes