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I am very satisfied with my purchase and the service I received during the process
As a first time home buyer, the entire experience has been wonderful. I saw the home on 2/01/2025 and closed on 2/26/2025. Everything that need repair from walk-through and after closing, crack in counter and plumbing leak beneath kitchen sink, were quickly addressed by professional staff that treated my concern as if it truly was something happening to them.
It was very rewarding and I'm very pleased with my home.rasuch homes are very good at what they do.Staff are very kind.
Beautiful home, exactly what we needed!
I had several one-offs after purchasing my home that caused my overall experience to be slightly distasteful. First, the agreed upon appliances were taken off the table. Secondily, there was a key mix-up with the keys and the mortgage company. I was given a set of keys that were not compatible with any locks in my house. This action prompted a re-key of my home and a inconvenience of rescheduling movers and appliance deliveries. After closing it took nearly 3 weeks for me to gain full access to my home. There was no apology just a this has never happened before explanation. In my opinion there was no attempt to make things right. So the overall process for me has been bittersweet to say the least.
I have had a lot of issues with the carpentry work done in the house within the first month of moving in. My towel racks in both bathrooms were not screwed into studs and have already fallen off, a few of my kitchen cabinets are extremely crooked, the front and back doors require a lot of force to close and the builder was supposed to come replace all the air filters in the house after 30 days and never did.
This is my very first home. Brooke and the rest of Rausch Coleman crew made it such an easy and enjoyable experience. I love the house & neighborhood. I will forever be thankful for all the support I was given in this new adventure.
They are little slow getting back to me and side of the house has has standing water because the yard is not level.
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