Overall I am not satisfied. Prior to closing we had our walk through. Most items were not addressed and still not fixed. We have a kitchen island waterfall with a major crack, an upgraded oven with scratches, several dents in the LVP, cracks and dents in the tubs, and our walk in shower does not drain. We paid a lot of money for this home and this is totally unacceptable.
The only reason I didn't give a five across the board is that we had two delays and a niggling thing about tape marks on the floor. Otherwise, the sales process and the attention to detail have been excellent. We love our home!
The entire team at Ryder Homes have been awesome. From the sales staff to the construction management to the warranty team. Everyone was caring and understanding and did a great job making me feel like I was part of the Ryder family and that they would be there whenever I needed them .
Moving can be difficult, but Michael in the sales office made this experience seamless & easy. We love our new home & are excited to create many beautiful memories here.
Thank you for the feedback, and we hope you love your new Ryder home!
Michael was very attentive and always responded with questions when I was in the process of buying my home
Thank you for the feedback! We hope you love your new home!!
Respondent had no comments.
We have had some problems with the warranties
Great working with Heather. She answered every question we had (at times I know we were pesty). We lived in the Bay Area so it was not possible for us to watch the building process but she sent us weekly pictures. It made us feel like we were here. Miguel was wonderful from our first walk thru until the day we got our keys. Would highly recommend buying a Ryder home.
Thank you, Larry! We hope you love your new home for many years to come!
I have worked extensively in financial markets in the US, and home building in particular in Canada.
First time new home buyer and Ryder staff were enthusiastic and explained each part of the home buying process. Staff were always available for any questions we had.