4.5

Move-In Experience Survey (30-90 days post move-in)

24 CUSTOMER REVIEWS

  • 5 star

    75.0%

  • 4 star

    25.0%

  • 3 star

    0.0%

  • 2 star

    0.0%

  • 1 star

    0.0%

4.4

Home Quality

4.5

Overall Service

3.7

Time Taken to Correct Items

4.8

Would Recommend Builder

RECENT REVIEWS

Show All Reviews

Granville, July 2018

4.5

Liked Most

Absolutely everything else we love, as it has absolutely exceeded our expectations. This has been one of the greatest experiences in our lives, and has been a true blessing to our family. We fell in love, and made it home within hours of moving in, even the delivery company made mention that it was the nicest home they'd delivered too in awhile as it was built for functionality. We loved the upgrade of the cubbies in the mud room, that is everything for a family of kids... it literally should be standard. Moving the laundry room is a god send and we also recommend as being standard, our daughter's walk in closet upgrade is so special and the windows bring in so much natural light and really truly add so much dimension and warmth to the house as a whole. While we were disappointed with one specific issue towards the end, we understand that it was a simple miscommunication. Outside of that one issue, every single person we have felt with (especial Joe, the trades coordinator maybe?? he was such an incredible friendly guy to work with.)

Would Change

The shower. Not meant for my husband who is 6.3, and is tight for a curvy person like myself. Shelves are very high in the kitchen for someone like myself who is 5.4. More options, or different manufacturer for the counter tops (not very knowledgeable staff, and limited selection). Over the range microwave is a bit of pain when trying to cook, the steam drips off the bottom of the microwave. Brushed chrome/nickel in the kitchen as a standard option would be great. Everything looks so amazing and expensive, and then there is a bright an shinny chrome kitchen faucet.

Kenton, July 2018

4.5

Liked Most

The follow up they have provided

Would Change

Nothing