4.5

Move-In Experience Survey (30-90 days post move-in)

28 CUSTOMER REVIEWS

  • 5 star

    71.4%

  • 4 star

    28.6%

  • 3 star

    0.0%

  • 2 star

    0.0%

  • 1 star

    0.0%

4.4

Home Quality

4.5

Overall Service

3.8

Time Taken to Correct Items

4.8

Would Recommend Builder

RECENT REVIEWS

Show All Reviews

Kenton, October 2018

4

Liked Most

Ashley and Yasmin at the Kenton showhome were absolutely amazing to work with throughout the entire process. They were so friendly and helpful. We really appreciated the weekly updates from Yasmin. Overall we love our house. The layout is functional, but the finishes are above and beyond our expectations.

Would Change

I felt that during the electrical walkthrough, it was our responsibility to identify any deviations from the plan. There was an error that we didn't notice until the final walkthrough, and by then we were told it was too late. It was kind of implied that it was our fault for not mentioning it sooner. Now it is too late to fix, so we just have to live with it, even though it wasn't what we signed off on on the blueprints. Also, I wish the distance between houses had of been brought up before we actually purchased. Now looking at it, we hardly have room for a gate. This is something that would have been nice to know before the process started.

Jesperdale, September 2018

5

Liked Most

San Rufo has been great to work with and has worked around my busy schedule. The sales staff and walk through staff have been great. I looked at several new builds but San Rufo Homes had the best quality in their finishing work.

Would Change

The light fixtures are nice but fans in the bedrooms would have been nicer.