4.3

Move-In Experience Survey (30-90 days post move-in)

24 CUSTOMER REVIEWS

  • 5 star

    64.3%

  • 4 star

    28.6%

  • 3 star

    7.1%

  • 2 star

    0.0%

  • 1 star

    0.0%

4.3

Home Quality

4.3

Overall Service

3.5

Time Taken to Correct Items

4.3

Would Recommend Builder

RECENT REVIEWS

Show All Reviews

Greenbury, January 2020

4

Liked Most

I love my home and the area.

Would Change

The home is perfect would not change anything. The buying process was a nightmare. A lot of miscommunication. We as buyers felt pressured into signing documents and sending in personal documents. There was always “one more thing” to send to the mortgage broker, whom was recommended to us by the sales team at San Rufo. The move in date changed daily. We were surprised with fees we did not know we would be paying. (Not explained clearly). We dealt with several different San Rufo employees as there was much miscommunication on their end. Overall it was a terrible experience.

Rocha, January 2020

5

Liked Most

Love my first home and the service was warm and welcoming!

Would Change

Nothing!