4

Move-In Experience Survey (30-90 days post move-in)

71 CUSTOMER REVIEWS

  • 5 star

    46.4%

  • 4 star

    28.6%

  • 3 star

    10.7%

  • 2 star

    4.8%

  • 1 star

    9.5%

4

Quality of Home

3.9

Quality of Experience

3.9

Caring Displayed

4

Overall Responsiveness

RECENT REVIEWS

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Joshua Meadows, June 2024

4

Review of Overall Experience

I love our new home and it has a lot of really nice features (windows that allow you to clean the outside of the window without removing the screen, built in pest system, tankless water heater). There are things I wish had been built in though - slide drawers for all the lower cabinets (they are deep, which is breat, but it is hard to reach the back) and more thoughtful placement of towel bars. For not a lot of money that would really upgrade the home.

Country Lakes, June 2024

5

Review of Overall Experience

We had a major plumbing issue a day after we moved into the home. The issue was resolved however they left the landscaping against the home a mess. We called the warranty department several times but ended up fixing the landscaping ourselves. This also included the fact that Sandlin Homes was supposed to address the landscaping shortly after we moved as it was overgrown due to the house being on the market for so long. This never happened either. Due to both issues we fixed it ourselves and it cost us about $500.00. To be fair someone from the warranty department and the Project Manager, Brian Campbell made a trip out and answered some questions we had. As of now we have a warranty issue that was sent over a week ago with the thermostat and have not heard anything.

Testimonials

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Family Building Since 1957

Sandlin Homes