Overall very smooth. I understand the days off for our property manager, but those always seemed to be the days I needed to communicate with her so having a back up would be awesome.
I love our new home and it has a lot of really nice features (windows that allow you to clean the outside of the window without removing the screen, built in pest system, tankless water heater). There are things I wish had been built in though - slide drawers for all the lower cabinets (they are deep, which is breat, but it is hard to reach the back) and more thoughtful placement of towel bars. For not a lot of money that would really upgrade the home.