Its never easy going through the building process. Our project manager Adam is very good at his job. The hardest part of our project was permitting delays ,clark county is tough to get permits, lots of extra cost and time delays. This pushed our project into winter. Lots of extra cost building in the winter. This is just part of building. We are very happy with or home. Thankyou to the simplicity team.
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Great people who truly care. It was a pleasure working with everyone from sales, permit, billing, construction, and warranty. Class act people all around who really care. There were some processes/systems I think could be improved to help better the customer experience and expectations. It seemed like we were tossed around from stage to stage not knowing when or where the next step would happen... or who we were expecting to hear from. And some product and timing miscommunications that caused some delays and frustrations. The frustrations had nothing to do with the people - but likely siloed systems.
We have had a wonderful experience in the building of our home. Nate on the sales team was our first contact, and did a great job walking us through all of the choices that we made, from land prep to home option selections and contract information. He was responsive and helpful throughout the whole process, helping us to understand the home building process that was to come. This was followed up by Caleb, our project manager who went above and beyond in communication, work ethic and meticulous attention to detail in all phases of our home build. We are very pleased with the end result, and got to watch from the sidelines as our home was constructed with quality materials and great craftmanship.
All good except I wanted a one level house. Without consulting me the added sr Tails in the garage that made it smaller. My car would not fit in. Pause there were 6-7 steps and a platform. There were a,so steps into the home from a driveway. I did resell the house as this was an investment property. I should have been consulted about the steps and smaller garage. They also omitted the garage man door…but didn’t tell me. I discovered it wasn’t there and the said they could not include it. Re engineering the home prior to beginning construction was called for, the communication was not there. I have built with simplicity before, and still feel that they offer good value. I am still waiting for my referral fee..as a realtor, this is my third referral for this year. Another of my clients is under contract for a Hayden home now.
Paul, my PM did a great job keeping the ball rolling and getting things done. Mike from sales is always a pleasure to work with. Hats off to those guys.
Simplicity would be offered for consideration. We have built 2 houses ourselves and were not prepared for the Simplicity bureaucracy. We were pleased with the services of Ian, Adam and Andy. The preparation of the site was expensive. We had extensive amount of dirt removed only to have it replaced.
Our Salesman Mike was AWESOME and 5 stars all the way! He was the reason we chose Simplicity. Everyone else not so!
It was a good experience. It was built quickly for the time of year and did a fairly good job.
We had a great experience building our home. This was due to the responsiveness and our relation relationship with Jeremy Nied. Even though we weren't in Oregon most of the time during the build, Jeremy kept us informed of what was going on, and I trusted him with the decisions that were being made. We were also impressed with the subcontractors that were working on our house. We were lucky to be there enough to get to know them and thank them for their care and expertise. I have to say our neighbors were shocked at how quick our house went up. Before the house was built, we met with Jeremy and Jeff. One of our main concerns is that we wanted the house to take advantage of our view of the Deschutes. I was lucky that I talked with Beacon Engineering. They told me that if we surveyed the houses on each side to find their distance from the ASI line, then we could take an average of the two and that would be the distance we could place our house from the ASI line. Because of this we were able to move our House 15 feet from the ASI line instead of the normal 30 feet. Then Jeremy, Jeff, and the excavator, Kyle, were able to come up with the perfect height of the house to maximize the view. I am happy that I signed up for the turn key option. This was very valuable because we were not living in Bend during the construction. As I stated earlier, I was very happy to be working with Jeremy. We are happy for him that he is on a new endeavor, but I think this made the turnover a little harder. Our walk-through with Jeff and Reid was good, but nobody knew our house better than Jeremy. We are sorry that we have lost contact with Jeremy both as a friend and our working relationship. We are now in the one year guarantee period. So far Jeff and Reid have been very responsive. I can give a more thorough review on the guarantee after one year.