Overall, I love my purchase. My only major concern is the attention to detail in some of the work of the house. It does not represent the professional standard I have for Stanley Martin. I had a lot of repairs that were needed at my 60-day walk through such as chipped wood frames, missing paint, uneven drywall work, etc.
We love our home! Also, the builders Nathan and Alex were amazing and always so helpful!!
It's been fairly good and I'm happy
Great quality in home. Delays were understandable, but there was delay in communication throughout the process. I suggest a review of service level agreements or adding a customer support representative outside of sales staff that can handle customers that have purchased and are awaiting delivery
Respondent had no comments.
It was great from start to finish.
Respondent had no comments.
Despite purchasing remotely due to distance and COVID I am satisfied with the purchase process and very pleased with my new home. The representative at Interior Logics was particularly helpful in choosing finishes and upgrades and the construction managers have been been very responsive and helpful.
Ben was amazing. This is my first home and Ben made the process seamless by leading the way with kindness and promptly answering all of my questions. If he didn’t have the answer he pointed me in the right direction and gave me a time frame of when the person would get back to me. I am forever grateful for all of his help.
During the entire buying process, Marybeth and Matt were very informative and available to answer all of our questions and concerns.