Overall, the experience with the Sterling homes team is excellent. They provided good guidance throughout the process and has great and open communication.
Hello Emineke, Thank you for taking the time to share your experience with us. We are thrilled to hear that you had an excellent experience with our team throughout your homebuying journey. We wish you all the best in your new home!
Our home buying journey was impressively smooth with Sterling. Very responsive and exceptional customer service. Adding the Virtuo app experiance to the whole mix made our journey even easier with several complimentary services that we are still enjoying even after closing the deal. Every single Sterling staff we have dealt with has been professional, courteous and helpfull. I will definitely recommend Sterling homes.
Hello Kenbe, Thank you very much for taking the time to share your experience! We are so thrilled to hear that your experience with Sterling and our team went smoothly! Wishing you all the best in your new home!
Respondent had no comments.
Sterling Homes has been quite good overall to me. They are a great builder and make a good quality home. I think that there was some slight mishaps with warranty related items in my new spec home but I think that overall thats to be expected with any new build and Sterling has been good thus far at working on those items. Brenden in warranty has been fantastic and pleasant to work with, Lauren and Alix in sales were also fantastic in the show home.
Hi Cole, Thank you for taking the time to share your experience. We truly appreciate your feedback on what we've done well, and also areas where we could improve. Thank you for trusting Sterling with something as important as your new home. Wishing you all the best!
We have been in our home just under a month and every day we are more reassured that we made the right choice in working with Sterling. Starting with the Showhome sales representatives, through to the possession representatives, and now the warranty team, every member is responsive, knowledgeable, and professional. We have and will continue to recommend Sterling based on our great experience.
Hello Sasha, Thank you very much for taking the time to share your experience! We are so happy to hear that our team has supported you every step of the way. We wish you all the best in your new Sterling home!
From the purchasing to the possession stage we’ve been extremely impressed with Sterlings team. We’ve felt like we’ve received great advice and guidance in each step of the process
Hello Anthony, Thank you for sharing your feedback with us! We are thrilled to hear that our team provided you with a great experience through every stage of your homebuilding journey! Wishing you all the best in your new home!
Our experience with Sterling Homes has been very disappointing. Not only did they refuse to honor their referral program after we brought friends to buy a home, but when we reached out, they ignored us completely. On top of that, after moving in, we discovered the home was built with poor quality. Overall, very unprofessional and frustrating experience.
Respondent had no comments.
Nicole and Alexis were great in the sales centre in providing updates! We are still waiting on a few things since we moved in but most things are starting to be scheduled now. Still have not recieved a call from trecc for our doorbell and Alexa
Hi Marcus, Thank you very much for your feedback. We are happy to hear Nicole and Alexis could support your through your homebuying journey and that outstanding items are getting moved along! We apologize you have not heard from Trecc yet and will follow up with them to ensure this gets scheduled as soon as possible. Wishing you all the best in your new home!
Alexandra and the sales process were great
Hello Hal, Thank you for taking the time to share your experience! We are happy you felt supported throughout the process of purchasing your new home!