4.3

Move-In Experience Survey (30-90 days post move-in)

75 CUSTOMER REVIEWS

  • 5 star

    68.3%

  • 4 star

    20.7%

  • 3 star

    8.5%

  • 2 star

    0.0%

  • 1 star

    2.4%

4.3

Home Quality

4.4

Overall Service

4.1

Time Taken to Correct Items

4.5

Would Recommend Builder

RECENT REVIEWS

Show All Reviews

[193] Downtown Superior, June 2021

3.5

Liked Most

Staffs are nice and responsive. No hassles during the purchasing process. The house is generally of good quality.

Would Change

I would hope they can improve their design of walk-in closet, there are some clothes hanging spaces not useable, and the deep shelves are also one of the worst designs to organize clothes. Also, I would like them to have better quality on the plants. Most plants at my front door are either dead or missing. The grout work of the tile is not very good. And the cleaning work is bad, especially for garage, kitchen cabinets, and tiles. And they really should choose a bigger bathtub (mine is too small to be usable). May want to consider another solar company to collaborate with as the current one is very expensive and doesn't provide good service experience.

[179] THB Arista, June 2021

5

Liked Most

Respondent had no comments.

Would Change

Respondent had no comments.