4.1

Move-In Experience Survey (30-90 days post move-in)

123 CUSTOMER REVIEWS

  • 5 star

    49.3%

  • 4 star

    39.6%

  • 3 star

    9.7%

  • 2 star

    1.4%

  • 1 star

    0.0%

4.1

Home Quality

4.1

Overall Service

3.6

Time Taken to Correct Items

4.3

Would Recommend Builder

RECENT REVIEWS

Show All Reviews

(171) Central Park Rows, June 2018

4.5

Liked Most

The warranty crew is very responsive, helpful, and pleasant. Upon moving in, I had the washer and dryer installed (or tried to), but the dryer outlet was wrong. The construction manager and electrician arrived within the hour and switched out the outlet and even finished installing the washer and dryer. Great service!

Would Change

During construction, it was a bit of a hassle that there was no key available in the models near the construction site. The associate at that site was not very helpful and I always had to drive quite a ways out of my way to get the key. Other than that minor inconvenience, the process was quite smooth. I was disappointed that when I went under contract, I was told that I would be closing in January, but ended up not closing until March, but I guess that’s to be expected with new construction.

266 Panacea, June 2018

5

Liked Most

Friendly, informative, focus on high-quality and getting it right the first time.

Would Change

Nothing. Fantastic service throughout