4.1

Move-In Experience Survey (30-90 days post move-in)

105 CUSTOMER REVIEWS

  • 5 star

    52.5%

  • 4 star

    36.7%

  • 3 star

    10.0%

  • 2 star

    0.8%

  • 1 star

    0.0%

4.2

Home Quality

4.1

Overall Service

3.6

Time Taken to Correct Items

4.3

Would Recommend Builder

RECENT REVIEWS

Show All Reviews

(352/353) Hyland Village, April 2018

3

Liked Most

Energy efficiency, solar, dual on-demand water heaters, radon mitigation, location near lots of shopping

Would Change

A lot more attention to detail is needed by the construction crew. We had way more problems than expected and quite a few of them are still not taken care of 6 weeks after move-in. Need to use higher quality materials, especially the concrete (the driveway is already cracked) and a gutter blocks the fence door from opening. There is basically no internal trim details at all ... no thresholds between different floor surfaces, no baseboard moulding anywhere, no crown or chair moulding, etc. Also, no attention to leaving the place clean for tenants to move in ... all floor surfaces have paint and/or caulking all over them, the front porch has dried mud all over it that I cannot get off, etc.

(171) Central Park Rows, April 2018

5

Liked Most

Friendly staff and an overall high level of responsiveness and updates throughout. Care taken to explain the Green Build features as well as provide a decent amount of customization.

Would Change

Respondent had no comments.