ALL REVIEWS

Mason, June 2020

4.5

Liked Most

Overall Tilson was great to work with. Love the home, built well, will enjoy my retirement

Would Change

Going through the process was made more difficult because I was out of state. Mostly communication problems. By that I mean some mis understandings on both sides. One was instead of a fireplace I was under the assumption that I was going to do a wood stove in the same area of the pantry which I thought Tilson was going to do the mantel. That didn’t happen which is ok now. I can still do but all at my cost. Need to go over the final plans in person and in detail(I.e. permanent shelves in closet.) I would have not had one set put in master bedroom closet. I was traveling when I got the final plans but everyone was busy at the time so I had to go over when I could and I just didn’t see that. My bad I will live with it. Just some things probably mostly my fault that the distance and not being able to be on site more were different than what I expected. Thought we were all on the same page. The builder quit with about a month left and his replacement Daniel was great to finish things up. Kudos to Daniel Forbes working with my son for the walk thru considering the covid business.

Bexar, June 2020

5

Liked Most

Ty my construction supervisor was amazing!!!

Would Change

Respondent had no comments.

Bandera, June 2020

5

Liked Most

The overall quality of workmanship and the feeling of a job well done by Tilson Homes...

Would Change

None at this time.

Medina, May 2020

5

Liked Most

Quality home, caring builder, helpful with process, general appearance (we like how Tilson homes look)

Would Change

Maybe better help understanding the other items required for home construction (items we took on ourselves); i.e. site prep, well, power, etc.

Medina, May 2020

5

Liked Most

Ty was a great contractor! Mallory was an amazing sales person.. I have already recommended Tilson to 4 people. 2 already under contract and one that will be by next week.. Mallory was the main reason we decided on Tilson, and Ty is the reason we enjoyed the build so much.. Don't get me wrong, the product speaks for itself.. My house is beautiful! Thank you! We will continue to recommend.

Would Change

The only part that i was disappointed in was the paint/caulking..

Kendall, May 2020

3.5

Liked Most

It was great working with the builder--I would email with a problem he would respond and it was usually taken care of. He also explained everything during the building process and stuff we needed to know about what was going on and when. Before closing he was helpful with how to operate and take care of the different aspects of the house. He was always available, patient, and courteous. If he didn't know the answer, he would research and get back with the answer.

Would Change

Explain details more--they need to keep accurate records of changes made before construction (they were supposed to insulate the garage -they had the drywall installed before we noticed they hadn't put in the insulation-they said they didn't have record of the addition-very disappointing) Also the tile in the shower floors was installed was not the one we asked far-another disappointment. Main problem was that our contact person at Tilson said call or email with questions--that worked fine till we asked about the insulation--then we were never able to contact her after that--by phone or email--even when we went by their office and the other people said she was off that day and would have her phone--never happened-(went by twice). We were never told that we were responsible for the sewer connection--big and costly surprise. '

Aransas, April 2020

5

Liked Most

Kelly west

Would Change

no changes

Bexar, April 2020

5

Liked Most

Respondent had no comments.

Would Change

Respondent had no comments.

Comal, April 2020

4.5

Liked Most

professional people, good workmanship

Would Change

roof/porch

Bexar, March 2020

5

Liked Most

My favorite part of my home would have to be the living room windows it is definitely what captures everyone's eye as soon as you come into the home. Thanks Tilson homes for a great job and beautiful plans to choose from and work with.

Would Change

As far as my experience with Tilson homes, I would change nothing I was happy and they did a great job.

  • PAGE 1 OF 6