4.3

Move-In Experience Survey (30-90 days post move-in)

14 CUSTOMER REVIEWS

  • 5 star

    57.1%

  • 4 star

    35.7%

  • 3 star

    7.1%

  • 2 star

    0.0%

  • 1 star

    0.0%

4.4

Home Quality

4.1

Overall Service

3.7

Time Taken to Correct Items

4.4

Would Recommend Builder

RECENT REVIEWS

Show All Reviews

Gulf Coast, July 2019

4.5

Liked Most

The home was designed just like we wanted and now we have a beautiful forever home!

Would Change

Our sales associate was not the best part of our journey, but everyone else was great!

Gulf Coast, April 2019

4

Liked Most

Price point

Would Change

Sales and construction teams could benefit from more coaching/training in how to communicate proactively, be consistent in their messaging, and work with women buyers. This home was purchased for my senior citizen mother. We made clear from the first meeting that I was the primary contact for any changes/payments/signatures. I did not appreciate that my mother was often contacted by the office to sign documents that she did not understand or make decisions that she was not in a position to make.