First time home buyers and builders; we learned a lot during this process but were assisted and supported through the entire thing and could not be happier!
With the exception of Jamie the Site Supervisor who handled the build of our home and Casie the staff who helped us with the Design centre selections, both gave us a great experience understanding the property and possible options. Other than these two, our experience with other Trico staff was less than desirable.
Respondent had no comments.
The house quality and finishing is great however, the overall experience is poor. Home was delivered incomplete with kitchen hoods and basement dryer uninstalled. Air-conditioning still outstanding 4weeks after possession. Unable to proceed with plans to rent or sell.
Everything went quickly and without any problems. The staff were very friendly and easy to work with.
Show home team did a great job explaining everything virtually, Design Centre team took care of all requests virtually as well. Overall a great home buying experience.
Respondent had no comments.
We were upfront about buying the property as an investment property for rentals, but the delayed landscaping and the issue with the basement refrigerator in 20 legacy soured our overall experience.
Respondent had no comments.
Excellent service from buying the home to posession