Over all very positive.
It is our second time purchasing with Urbandale, both times for a new build and in comparing the pre-pandemic construction to the post-pandemic, I can say that the quality has actually increased. The staff are always knowledgeable, friendly, and professional and issues are addressed in a timely manner. I love the use of space with the floor plans, keeping the open concept but strategically utilizing all the space. Overall, always a happy experience purchasing with Urbandale!
Respondent had no comments.
Respondent had no comments.
Generally very good.
We were in search of a new home in Ottawa and met with a lot of builders. Urbandale stood out right at the outset as a dedicated and high quality builder. It's evident that they take a lot of pride in their staff and build quality. The layouts from Urbandale make sense compared to other builders and they have made great use of space. The quality of the installers, painters, and other trades team members is outstanding! We also enjoyed our time working with the sales representative and design centre representative, both of them took the time to communicate with us efficiently, always providing rapid responses, and always there to support our needs. The process was explained to us clearly and the whole transaction was very organized, professional, and positive. We've been recommending Urbandale as an overall fantastic builder and the preferred builder in the neighbourhood.
First time home buyer and I felt really good with Urbandale. Most of my interactions were with 2 sales reps (Morgan and Sierra) and they were fantastic throughout the entire process.
I would recommend Urbandale to any of my friends and family in a heartbeat. Thank you so much!
Amazing, from the first day I walked in to the model home met with sales person til today when I talk to warranty team!
Awesome!