4.3

Move-In Experience Survey (30-90 days post move-in)

508 CUSTOMER REVIEWS

  • 5 star

    62.1%

  • 4 star

    31.6%

  • 3 star

    5.8%

  • 2 star

    0.3%

  • 1 star

    0.2%

4.3

Home Quality

4.2

Overall Service

3.6

Time Taken to Correct Items

4.3

Would Recommend Builder

RECENT REVIEWS

Show All Reviews

Hidden Valley, May 2018

2.5

Liked Most

I love the floor plan, lot size, and location! The interior finishing colors that were offered!

Would Change

Once I closed I could not seem to get ahold of anyone! I had to reach out multiple times to upper management. Way too many things that needed to be fixed from our walk through that weren’t complete by closing. They never provided me status updates on where my house was at in construction. More damage done after initial blue tape walk through found at final walk through. Not cleaned at all on the day of closing. We had to wipe down all the windows, counter tops, bathrooms, and shelves before moving in. Walls are beginning to crack already. Giant footprint in our drive way. Communication and timely responses would have made a huge difference!

Skyview Estates, May 2018

5

Liked Most

Floorplan

Would Change

Everything went as expected