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Respondent had no comments.
Satisfied with overall experience especially the weekly updates and checklists
This mostly outdoor project had some challenges due to the site conditions, subcontractor schedules and material orders. It probably took a little longer than it strictly speaking should have, and there were some moments when we were unsure of what was happening. But the finished work is great, the new pavilion floor is so much nicer than what we had before, and the redone screen porch with the new stairs is lovely. We would happily use Vive for another project.
This team was light years ahead of your run of the mill remodeling organization. They did what they said they would do, when they said they would do it.
Overall satisfied with result. Frustrated with timeline to completion, poor communication, and lack of supervision/management of project. Still waiting on answers to questions.
We understand your frustration. The product delay, communication and subcontractor performance did not meet our standards, and we sincerely apologize. We are committed to improving in these areas and appreciate your feedback.