There is NOT a perfect builder but from experience Weaver is the best i have worked with. The quality is there and the caring is also there
If there was one thing that I would change it would be that you do not close until everything is finished. We realize that when there is building going on it is difficult. But with the constant dust/dirt and trucks it is a challenge. Also, the lawns were not even put in until almost 2 months after closing. So, it would be ideal if you didn't close until the entire home was finished. We would like to point out that Jeff has been amazing. If you give an employee of the year award, he is most deserving. He is always on top of things and works with us to accommodate as best as possible. Plus whenever we have to have an answer to something, or to move trucks so we can get in to the house, he answers our texts immediately. You have a gem there.
Our overall experience was positive; however, we were disappointed in the communication process. We were instructed to direct all questions to our Salesperson or thru Novi Homes. We tried hard to follow the process but we were not getting answers in a timely manner, specifically during the initial planning stages when we only had 15 days to solidify our plans.
Outstanding experience from start to finish! The project manager kept us informed with weekly updates and quickly replied to our questions.
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In general the process flowed efficiently. Because I purchased during a transition in the sales department, it was difficult at times to know who to communicate with. The initial impression was that they had been through the process so many times they were asking for decisions from the buyer without explaining what the items or options were. Some of that was improved in the design process.
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