The sales team and location of the home.
Lots of cosmetic changes is recommended. There is no closet in master bath. Big oversite. For the price and HOA, include sod for the tiny lot. No lighting in bedroom or main living area? That’s very disappointing. Also, include a top notch refrigerator even if you have to raise the price. It’s called exceeding customer expectations and having a move-in ready home. The windows are average and you can feel a draft coming in. The sales team is great and do their job well, but for the price paid for the home, I feel the quality was compromised.
Respondent had no comments.
Respondent had no comments.
Respondent had no comments.
Respondent had no comments.
Was concerned about sharing a wall with a neighbor. Sound is not an issue at all. The Wonderland staff has been extremely pleasant and easy to work with.
No drawers in 2 bathrooms is inconvenient No linen closet or common storage space other than kitchen pantry is inconvenient
Respondent had no comments.
Respondent had no comments.
Customer care associate was and is wonderful!
More contact with updates from superintendents as we lived in Monument and could not visit build site as often. Railings/gate added on front porch and railing added on rear porch for safety concerns. Supervision for added chosen options for tile work: both upstairs floor tiles were installed NOT using the impermeable grout that we paid for. Grout installed soaks up water and everything. We should be reimbursed because we obviously will not tear out tile flooring in two bathrooms! Master shower too small and master toilet should have private area with door.
Everyone was very friendly. Loved all the options at the design center. I like my floorplan
Seems like building process was rushed, so quality was compromised. I wish my issues were addressed to the satisfaction of new construction and not dismissed or fixed half-assed. Dealing with the lender was the most disorganized loan I've ever received. I didn't know my down payment till just before closing, didn't have the proper interest rate as I was quoted and didn't even learn my payment until closing. Sales team was very nice. Construction team was also very friendly, but the quality of construction and the dismissal of my concerns wasn't pleasant.
Although not overly thrilled with the final product for the price, the entire staff was AMAZING, a true pleasure to work with.
Quality of finishes within the home, poor installation, lack of care. Cost doesn’t seem to match final product. Lack of knowledge/information on the development of the neighborhood as a whole.
People.
Nothing. Well organized and executed.
Great layout and usage of space.
Better closet design.