ALL REVIEWS

Prospect Beeler Park, March 2019

4

Liked Most

Customer care associate was and is wonderful!

Would Change

More contact with updates from superintendents as we lived in Monument and could not visit build site as often. Railings/gate added on front porch and railing added on rear porch for safety concerns. Supervision for added chosen options for tile work: both upstairs floor tiles were installed NOT using the impermeable grout that we paid for. Grout installed soaks up water and everything. We should be reimbursed because we obviously will not tear out tile flooring in two bathrooms! Master shower too small and master toilet should have private area with door.

Prospect Bluff Lake, March 2019

4

Liked Most

Everyone was very friendly. Loved all the options at the design center. I like my floorplan

Would Change

Seems like building process was rushed, so quality was compromised. I wish my issues were addressed to the satisfaction of new construction and not dismissed or fixed half-assed. Dealing with the lender was the most disorganized loan I've ever received. I didn't know my down payment till just before closing, didn't have the proper interest rate as I was quoted and didn't even learn my payment until closing. Sales team was very nice. Construction team was also very friendly, but the quality of construction and the dismissal of my concerns wasn't pleasant.

Prospect Beeler Park, March 2019

3

Liked Most

Although not overly thrilled with the final product for the price, the entire staff was AMAZING, a true pleasure to work with.

Would Change

Quality of finishes within the home, poor installation, lack of care. Cost doesn’t seem to match final product. Lack of knowledge/information on the development of the neighborhood as a whole.

47th Avenue Rowhomes, March 2019

5

Liked Most

People.

Would Change

Nothing. Well organized and executed.

Prospect Beeler Park, March 2019

5

Liked Most

Great layout and usage of space.

Would Change

Better closet design.

Superior, March 2019

5

Liked Most

The sales and construction teams are knowledgeable and trustworthy, the product is high quality and we love the 2 year warranty.

Would Change

The only thing that has been more difficult has been the response time for warranty items. Mark is great about checking in but getting the service teams that need to be out here seems to be a challenge.

Superior, March 2019

5

Liked Most

Love the architecture, the floor plan, the utilization of space, the spacious feeling of the home. The workmanship overall is phenomenal and is high quality. I also the love the elevator.

Would Change

The only thing I did not like was that I had to close on my house on December 21st, right before the holidays. December is a horribly busy month for me as well as most people. I could not move until today, March 3rd (blinds weren't purchased, appliances weren't purchased etc.). I would have preferred to close in January.

Sterling Ranch, March 2019

4.5

Liked Most

Respondent had no comments.

Would Change

Respondent had no comments.

Prospect Bluff Lake, February 2019

5

Liked Most

Respondent had no comments.

Would Change

Respondent had no comments.

Sterling Ranch, February 2019

4

Liked Most

Dave was fantastic to work with, from day 1 until this day, he has been fantastic and exceeded our expectations!

Would Change

There was a lot of things we expected to be higher quality or better done that were not addressed. Missing paint, attention to detail, things that were never cleaned up, hardened concrete that was dropped, dings and dents.

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