4.3

Move-In Experience Survey (30-90 days post move-in)

198 CUSTOMER REVIEWS

  • 5 star

    51.5%

  • 4 star

    34.2%

  • 3 star

    8.2%

  • 2 star

    2.2%

  • 1 star

    3.9%

4.1

Quality of Home

4.2

Quality of Experience

4.3

Caring Displayed

4.3

Overall Responsiveness

RECENT REVIEWS

Show All Reviews

Saddlecreek, March 2024

5

Review of Overall Experience

They were great to work with, They kept us informed and made sure they answered all questions and concerns.

Pacesetter Homes - Austin Response

Thank you so much for the high survey score. We are happy to see you had such a positive experience. Enjoy your new home!

Orchard Ridge, March 2024

3

Review of Overall Experience

Building quality could have been better, especially considering how long the home was sitting, would have been beneficial to walk the home several times a work on a few items that a buyer would point out. Pretty apparent the house was built swiftly. Sales process was great and easy. There most certainly could have been much more attention to detail on the building side of the house, especially on a home valued around the half million dollar range. Not a bad experience overall, just some advice coming from someone who has worked in the residential new construction field for years. Looking forward to getting some of our last items on our list finished up.

Pacesetter Homes - Austin Response

Thanks for taking the time to share your thoughts about the purchase of your new home. We strive to improve our processes/performance and utilize the survey and experiences of our homeowners for improvement. We are glad you are overall satisfied and appreciate your feedback. We hope you spend many happy years in your new