They did a good job keeping us abreast of progress and issues and were responsive enough to issues we brought to their attention. There were a couple of things that they should definitely correct going forward such as not placing the attic dropdown stairs 1" from one wall a foot from the other. They should have also cleaned up the attic of trash and leftover scraps of wood and spray foam and such.
Throughout the entire process, lots of non communication and lack of response to my concerns and questions from Tilson occurred. There was never much rush to take care of me, the customer.