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I am still waiting on my repair....it's been months. At first, I was getting calls explaining the delay; now nothing. It's like the ball has been dropped. Two parts were to be ordered and replaced on our stove and we are still waiting. In fact, the issue is worse. Several features on the stove do not work at all.
Thanks for the alert. We’re upset that your claim is still unresolved.. If you’re willing, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook.com/210hbw or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it. We want to get this right. We hope you’ll give us another chance at resolving your issue.
My service age t was very knowledgeable and cared about solving the problem.
We’re happy to read that your service request went smoothly. The 2-10 Home Buyers Warranty mantra is “Make protecting homes simple and economical,” and we’re happy we delivered. Thank you for your feedback and continuing business.