The scheduler for MR Plumbing, Ariana, was very personable. She always was professional & helpful going out of her way to get answers for us.
Most homeowners would appreciate not having to wait until Monday to hear from a repair service. It seems like most water heater or a/c issues happen on a Friday night or the weekend. We had a bad water heater leak & had to wait for the next working day to hear from the plumber.
We’re glad you had a positive overall experience with us. More importantly, we appreciate your suggestions on how we can improve. If you’d like to have a quick one-on-one discussion about the issue you had, we’d love to chat with you. Just send us a private message at facebook.com/210homebuyerswarranty or call 800.775.4736 and we can discuss. We’ll do our best to learn from this experience for next time. You’re important to us because you trust us to protect your home, and we want to do everything we can to continue to earn your trust.
Thanks for the excellent rating. Your business means the world to us at 2-10 Home Buyers Warranty. Let us know if there’s anything else we can do!