4.4

Move-In Experience Survey (30-90 days post move-in)

68 CUSTOMER REVIEWS

  • 5 star

    69.6%

  • 4 star

    25.5%

  • 3 star

    2.9%

  • 2 star

    2.0%

  • 1 star

    0.0%

4.4

Home Quality

4.4

Overall Service

4.1

Time Taken to Correct Items

4.5

Would Recommend Builder

RECENT REVIEWS

Show All Reviews

Salisbury, August 2018

4.5

Liked Most

Sales staff (Gareth) and construction supervisors (John and Chris) were all fantastic to deal with. Helpful with everything big and small.

Would Change

I would add an exhaust fan or return air grill on the top floor. That areas hold the heat and gets so stuffy.

Webber Greens, August 2018

3.5

Liked Most

Kiana at the sales centre has been absolutely fantastic. She responds very quickly and is a very cooperative and pleasant person during each and every interaction whether in person or via email. The receptionist at the Bedrock homes office on the south side (I believe her name might have been Caitlin) was very cold and while she appeared to be efficient, I was surprised by how unfriendly and unwelcoming she was, not just to me but to everyone, customers, couriers who entered the office during my longer than expected wait in the reception area. I have higher expectations of a front line staff especially at a home builder where the stress level of the customer can be extremely high.

Would Change

I will save any comments for when the landscaping and repairs needed are completed.