4.4

Move-In Experience Survey (30-90 days post move-in)

21 CUSTOMER REVIEWS

  • 5 star

    66.7%

  • 4 star

    29.2%

  • 3 star

    4.2%

  • 2 star

    0.0%

  • 1 star

    0.0%

4.4

Home Quality

4.4

Overall Service

3.9

Time Taken to Correct Items

4.4

Would Recommend Builder

RECENT REVIEWS

Show All Reviews

Gables, May 2017

4.5

Liked Most

Very high quality people on the team who care about the new owner and do a great job of responding in a timely manner. Moving is very stressful for a family and the Brennan team tries to help, not hinder the process.

Would Change

I would give high marks to the interior decorating portion of the selections process, but low marks to the portion dealing with any of the mechanical or electrical systems. Many people building a new home may not care about this but for the ones that do, it should be available.

Gables, April 2017

5

Liked Most

The home is just what we wanted. Family and friends that have visited love our home almost as much as we do. Our Brennan representative, Andrea Kramer, was terrific. She kept us well informed of the construction progress with weekly updates. She was very responsive in answering all of our questions and very accommodating to progress visits we requested. Andrea is a great asset to Brennan Builders. While going thru the selection process, Cathy (sp?) was very helpful and knowledgeable about the products offered. We made some decisions long distance (our primary residence was out of state) and Cathy walked us thru the few decisions we made over the phone. Overall our experience was a breeze! Thanks to all the Brennan team members that worked on our beautiful home!

Would Change

Respondent had no comments.