4.5

Move-In Experience Survey (30-90 days post move-in)

22 CUSTOMER REVIEWS

  • 5 star

    76.0%

  • 4 star

    20.0%

  • 3 star

    4.0%

  • 2 star

    0.0%

  • 1 star

    0.0%

4.5

Home Quality

4.6

Overall Service

3.9

Time Taken to Correct Items

4.6

Would Recommend Builder

RECENT REVIEWS

Show All Reviews

Gables, June 2018

3

Liked Most

Preclosing contacts.

Would Change

House was not complete at COE and is still undone some 5 weeks later. Great customer service before closing and HORRIBLE post closing. Feel like they have abandonned the project and have heard a bevy of complaints from other residents; need a better rep among owners.

Gables, May 2018

4

Liked Most

What I liked most is the quality of the home as well as the quality of the service. We thought long and hard about building a new home because of the many horror stories to heard. Our experience with Brennen Builders was totally opposite of those stories.

Would Change

I would not buy a home without a basement. The furnace, hot water tank, etc., on the second floor makes the upper floor too hot to enjoy the space. The difference in temperature between the first and second floors is markedly different. I would not change anything regarding the service provided by Brennan Builders. They were totally customer focused during the entire building process.