House was not complete at COE and is still undone some 5 weeks later. Great customer service before closing and HORRIBLE post closing. Feel like they have abandonned the project and have heard a bevy of complaints from other residents; need a better rep among owners.
What I liked most is the quality of the home as well as the quality of the service. We thought long and hard about building a new home because of the many horror stories to heard. Our experience with Brennen Builders was totally opposite of those stories.
I would not buy a home without a basement. The furnace, hot water tank, etc., on the second floor makes the upper floor too hot to enjoy the space. The difference in temperature between the first and second floors is markedly different. I would not change anything regarding the service provided by Brennan Builders. They were totally customer focused during the entire building process.