4

Move-In Experience Survey (30-90 days post move-in)

51 CUSTOMER REVIEWS

  • 5 star

    33.9%

  • 4 star

    45.2%

  • 3 star

    12.9%

  • 2 star

    6.5%

  • 1 star

    1.6%

4.1

Quality of Home

3.6

Quality of Experience

3.5

Caring Displayed

3.5

Overall Responsiveness

RECENT REVIEWS

Show All Reviews

BRIO, April 2023

3

Review of Overall Experience

I love floor plan of the home and the spaciousness of the rooms. Love that each room has a bathroom and the patio sitting areas. The warranty process has sucked. We closed over a month ago and still can't use our Dishwasher. It has leaked from day 1 and using the warranty they keep kicking the can and waiting on parts and reasons it can't be fixed. Warranty with stucco has been a complete disaster. Our brand new patio furniture was treated like s***, left on plants and landscaping rocks, left in the golf course sprinkler, additional work that needed done under our patio needed done and was never communicated to us and our personal belongings that we just paid $4k were treated like s***, banged up, gashed, and just abused. Literally feels like zero has been done for resolve on this and has left a super sour taste with us.

BRIO, April 2023

4

Review of Overall Experience

very rigid in regards to any changes to standard home plan. Happy with construction but poor attention to detail.