4

Move-In Experience Survey (30-90 days post move-in)

51 CUSTOMER REVIEWS

  • 5 star

    33.9%

  • 4 star

    45.2%

  • 3 star

    12.9%

  • 2 star

    6.5%

  • 1 star

    1.6%

4.1

Quality of Home

3.6

Quality of Experience

3.5

Caring Displayed

3.5

Overall Responsiveness

RECENT REVIEWS

Show All Reviews

BRIO, April 2023

3

Review of Overall Experience

I love floor plan of the home and the spaciousness of the rooms. Love that each room has a bathroom and the patio sitting areas. The warranty process has sucked. We closed over a month ago and still can't use our Dishwasher. It has leaked from day 1 and using the warranty they keep kicking the can and waiting on parts and reasons it can't be fixed. Warranty with stucco has been a complete disaster. Our brand new patio furniture was treated like s***, left on plants and landscaping rocks, left in the golf course sprinkler, additional work that needed done under our patio needed done and was never communicated to us and our personal belongings that we just paid $4k were treated like s***, banged up, gashed, and just abused. Literally feels like zero has been done for resolve on this and has left a super sour taste with us.

BRIO, April 2023

4

Review of Overall Experience

very rigid in regards to any changes to standard home plan. Happy with construction but poor attention to detail.

BUILDER PROFILE

BRIO A Cole West Community
279 Sunstone Way
Washington, UT
84780

BRIO is a radiant community nestled under the beautiful red rock of St. George.
BRIO’s homes are unlike anything else with their innovative floor plans. Each home combines the freshest design concepts with the strength of years of construction experience. When planning your next steps with BRIO, you can be confident that your home will be as unique as your are.
BRIO’s premier homes are built on quality, integrity, and customer satisfaction. You will absolutely love your next home and so will your family as they come to visit you. Make BRIO your first choice for a St. George home.