ALL REVIEWS

Ambleton, April 2022

5

Review of Overall Experience

Satisfied

Rivercrest, March 2022

3

Review of Overall Experience

At the beginning of the build process it was a very positive experience. Once the build started, it felt like we were just another sale.

Ravenswood, March 2022

5

Review of Overall Experience

Respondent had no comments.

Ranchers Way, February 2022

4

Review of Overall Experience

I am happy with the end result of the home. There is some clean up required on the exterior of the home. Our sales associate, Mike, seemed to be attentive to our needs and went the extra mile to accommodate to them. On the construction end I was very disappointed with communication and what seemed like a lack of care for the homeowner. As the construction supervisor switched to Jonah some of that improved but overall I was disappointed with the construction team. The end result is a home that we love but I felt like there was a struggle to have them care about completing it on time. I’ve worked in new home construction for the last 16 years and I was astonished by the attitude of the previous site supervisor and the construction management.

Harmony, February 2022

4

Review of Overall Experience

Respondent had no comments.

Ranchers Rise, February 2022

1

Review of Overall Experience

This is our second Broadview home. We decided to go with them because of the level of service we were given during our first purchase. This was not the same the second time around. We were misinformed throughout the building process, and when it finally came time to take possession of the home there were several outstanding issues with the home. During our walkthrough our GC told us that we would not need to do a walkaround of the outside of the house. When we took possession we found out he had quit and that a portion of the roof had not been completed. We also found out that the outside colour of the Hardy Board did not match the siding. When I called our Sales Rep he told me that the developer signed off on the colours and said it was "close enough". Close enough is fine when you are playing horse shoes, but not when you are paying over $600 for a home. We were never told the house would be two toned. We were provided one sample for the exterior and then were told to go to a house down the street if we wanted to see what the exterior would look like. That house is not two toned. This is just a couple of the issues that we have had to deal with in this process. I expected much more from Broadview in the process, but nothing that was unrealistic.

Ravenswood, January 2022

5

Review of Overall Experience

Respondent had no comments.

Ravenswood, January 2022

4

Review of Overall Experience

I'm still waiting for fixing my problems for me home found at possession date

Redstone, January 2022

3

Review of Overall Experience

Respondent had no comments.

Harmony, January 2022

4

Review of Overall Experience

Excellent process and we love the home. Our only feed back is due to covid. We ordered our plumbing fixtures in April, moved in 2 week of Dec and still do not have them all finished. Same with the door handle on main entrance. Our dishwasher has worked 3 times and has quit. While , yes Trail is fixing it, we hv been doing dishes by hand since Dec. The wait times for repairs is crazy bad. It's another 6 to 8 weeks out, the same with our new Dryer. It stopped working. Not a problem with Broadview at all, but Trail Applicances. That's the only annoying part! Andrew our sakes person was awesome and very knowledgeable! Answered all our questions and was very helpful! Loved him!

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