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Broadview homes helped me through the whole process very nicely and efficiently. Also, The VIRTUO team is doing a really good job in helping with the necessary things needed during/after the moving.
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The sales representatives (Ashley and Jennifer) went above and beyond. They were really awesome and on top of everything. However, Travor was was very abusive and disrespectful. He totally snubs your emails or and concerns and doesn't seem to care about anything. Two words to qualify him is vile and rude!
Over all experience - satisfied . Possession day time line - 30 days notice was too short .. shall have given at least 2 months for moving and closing. Mortgage etc Small charges in small modification … - that seems very cheap builder … just focus on money … pls keep some miscelleneous cost and accomodate very small client request … After possession - pls keep in touch with client and act promptly for outstanding items or deficiencies … Pls provide priority to finish driveway before possession … I upgraded to big window … the curtain guy still not showing…. Still pending such job after 2 months of possession … No hand towel handle is installed in any where in the bathrooms … need to add for every home … small thing but people want it … Keep improvement . Thank you.
Terrible experience overall, I cannot name one department of Broadview with an acceptable level of service, I will never give any business to them anymore.
It was my pleasure to work with Mike, Brook and the Broadview team. One of the best experiences so far when it comes to buy a new home. All our questions have been addressed to the highest standards, and working with Broadview team was more like with a family, rather than business relationships. Thank you again to the wonderful Mike’s team!
Respondent had no comments.